Replace the underlined words with words in the vocabulary section.

1. The plumber we got lacked the necessary skills and he caused a flood in our kitchen.
2. If you have any questions about the service, there’s a helpline you can ring.
3. The new TV came with a two-year promise to repair or replace a faulty item .
4. The service has no feeling of human warmth about it ; they just treat you as a number.
5. Do they offer a service that covers the whole country ?
6. The service they gave me couldn’t have been better .
7. It’s a website which safely protects all your personal details .
8. It didn’t feel like a business exchange that was safe , so I cancelled it and logged off .