¹ Dear Mr Wilkinson,

I am ² in ³ to your letter of 10 February ⁴ the delivery of the Maxwell dining table and four chairs that you ordered.

In the middle of January there was a fire at the factory and it had to close down for almost a week. The recent heavy snow has caused further problems, and coming so soon after the busy Christmas period, we ⁵ to inform you that there are ⁶ of up to four weeks on most orders.

We promise to do everything we can to speed up deliveries, but in the meantime we would like to ⁷ for the obvious inconvenience this has caused.

Yours ⁸ ,

James Porter
Customer services manager