Conversation 1
Man: Good morning, how can I help you?
Woman: Hello, I'd like some information about your facilities.
Man: OK, well we have a swimming pool, squash courts, a gym and we have a couple of outdoor tennis courts too. You may have seen them on the left as you came in. Now, our website tells you how you can become a member and how much the yearly fee is. Do you want to make a note of the address?
Conversation 2
Bank clerk: Good afternoon, can I help you?
Customer: I'd like to open a new account please.
Bank clerk: Certainly -now, is it a basic account you're looking to open or a savings account?
Customer: A savings account.
Bank clerk: Right - we can complete your application online. I'll just get the form up on screen now. It won't take long. |
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