Questions 147-148 refer to the following menu. Galloway Office Park Building 1 Harris Toddman, MD Lansin Diagnostic Labs Smiley Dental Offices Building 2 Freel Primary Care Physicians Rally Star Physical Therapy Associates Building 3 Lee and Associates, Internists Kare Medical Services Building 4 Lurie Pharmaceuticals No Truck Access No Soliciting No Trespassing |
147. Where would the sign most likely be found?
148. What type of businesses are listed on the sign?
Questions 149-150 refer to the following advertisement. Darion Gaines [11:16 A.M.] Sonia, the sink in the third-floor break room is clogged. Sonia Pinkerton [11:20 A.M.] Again? That's the second time this month. Darion Gaines [11:22 A.M.] One of our sales associates got it unclogged last time, but maybe we should call a professional this time. Should I contact Mr. Green and let him know? Sonia Pinkerton [11:23 A.M.] The office manager? I think it might be best to call the head of maintenance, Tammy Toska. She can probably get someone out to fix it pretty quickly. Darion Gaines [11:24 A.M.] OK. I could reach out to her. Sonia Pinkerton [11:25 A.M.] Go ahead. In the meantime, I'll put up a notice to let everyone know they should not use that sink. |
149. Who most likely is Mr. Green?
150. At 11:25 a.m., what does Ms. Pinkerton most likely mean when she writes, “Go ahead”?
Questions 151-152 refer to the following text-message chain. To: Ramdeo Khemradj <rkhemradj@topofthehill.jm> From: Kerensa Mayne <kmayne@topofthehill.jm> Date: 17 August Subject: Information Attachment: 📎 Latest draft Hi, Ramdeo. Please take a look at the latest draft and let me know what you think. I changed the layout—desserts are now on the inside back cover—and provided descriptions of the additional dinner dishes that you and your kitchen staff will be introducing next month. I haven't updated the prices yet though, as 1 haven’t decided whether we will need to increase some of them. I'm sure you agree with me that the design firm did a great job upgrading the kitchen and making the dining room brighter and more inviting. Kerensa |
151. Who most likely is Mr. Khemradj?
152. What most likely is attached to the e-mail?
Questions 153-154 refer to the following email. Page Turner Booksellers Employment Application Form Date of Application: 1 September PERSONAL DATA Name: Arturo Rami | Address: 10 Beamish Street. Werribee, VIC 3030 | E-mail: arturo.rami@amail.com.au | Telephone: 03 9555 3744 | EMPLOYMENT DESIRED Desired position | Assistant Store Manager | Available start date | 20 September | Preferred location | □ Seaholme ☒ Werribee □ Port Melbourne | Preferred status | ☒ Full-time □ Part-time □ Temporary | EDUCATION Educational Institution | Diploma/Certificate/Degree Earned | South Bank High School | High school diploma | Dymocks University | Bachelors degree | EMPLOYMENT HISTORY Employer | Position | Duration | The Garment Barn | Sales associate | 2 years | Altona Marketing | Assistant manager | 3 years | EXPLANATION OF INTEREST IN THE POSITION I flourish in a fast-paced and demanding work environment, which my most recent employers are known for. I expect the same is true of Page Turner Booksellers, which tends to be quite busy. Moreover, with my bachelors degree in retail management, I believe I am well suited for the position. |
153. What is suggested about Page Turner Booksellers?
154. What is NOT indicated about Mr. Rami?
Questions 155-157 refer to the following article. Donovan Auto Lube Donavan Auto Lube (DAL) is the first choice for residents of Knebworth who want to keep their cars running smoothly. We provide oil changes, tyre rotations, and routine inspections. Our team of certified auto technicians can service all vehicle makes and models. Customers may schedule an appointment or simply drive up to any DAL location during our business hours of 8:00 a.m. to 8:00 p.m., Monday to Saturday, and 11:00 a.m. to 5:00 p.m. on Sunday. This summer, DAL offers a special promotion: a 5-quart oil change, oil filter replacement, and comprehensive maintenance check for just £15. This offer is available at all DAL locations throughout Herfordshire but may not be combined with any other promotional offer. The quoted price does not include value-added tax and does not cover any additional maintenance, repairs, and parts that a vehicle inspection may call for. Visit DAL for all your automotive needs. |
155. The word “running” in paragraph 1, line 2, is closest in meaning to
156. When can a customer NOT be served at Donovan Auto Lube?
157. What is true about the promotional offer?
Questions 158-160 refer to the following memo. Kasem Ngam is a renowned speaker and author from Nonthaburi province in Thailand. — [1] —. Immediately upon graduating from Sangsuwan University in Bangkok, he joined Chanthara Gas & Electric (CG&.E). Over a period of 25 years, he made a name for himself as one of CG&E’s most dedicated and respected employees, even gaining national and international recognition. — [2] —. Mr. Ngam currently runs a consulting firm that he started four years ago to help businesses develop innovative new technologies to power the modern world. — [3] —. He is the author of numerous articles on a variety of topics, including solar panels and hydrogen-powered vehicles. — [4] —. His honors include a Pax Innovation Award for The Future’s Fuel, his book on biofuels, which has been translated into several languages. His forthcoming book, Pricing Our Power: Funding the New Green Energy, will be published in May. |
158. What industry does Mr. Ngam most likely work in?
159. What is indicated about Mr. Ngam?
160. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “The last position he held at the company was director of research and development.”
Questions 161-163 refer to the following advertisement. Jobs Coming to Willettville WILLETTVILLE (March 8)—Tanney’s Discount Mart (TDM) announced today that it will hold a job fair in Willettville later this month. The company, headquartered in nearby Lyter City, is looking to fill 300 positions at its new distribution center, set to open here next month. In addition to seeking technicians and supervisors, the company wants to fill positions in the processing, stock inspection, and maintenance departments. “TDM's distribution centers use modern automated systems, which creates a big need for qualified technical staff in particular,” Kent Siler, TDM's president, said in a press release announcing the job fair. The event will be held from 9:30 A.M. to 6:30 P.M. on Thursday, March 20. in the ballroom of the Twin Ridges Hotel. Details can be found by visiting tdm.com/careers. “This recruiting event will help us find the staff we need to meet the anticipated growth in demand for our products,” said Mr. Siler. ‘TDM continues to expand its position in discount retail. So far this year, we have opened three stores, and we have five more slated to open by the end of next year.” Mr. Siler noted, moreover, that TDM offers competitive wages for full-time and part-time employment. |
161. What is stated about TDM’s new distribution center?
162. What is NOT mentioned about the job fair?
163. What does Mr. Siler indicate about TDM?
Questions 164-167 refer to the following text-message chain. Rashaan Little (5:40 P.M.) Hi, Amanda and Desmond. Earlier today I learned that the town has hired our company to demolish the lighthouse. Amanda Richards (5:43 P.M.) So did I. I have mixed feelings about taking down that structure, though. Desmond Williams (5:43 P.M.) This is the first time that I‘m learning about that. I was out of the office all day today. Rashaan Little (5:44 P.M.) How so, Amanda? Amanda Richards (5:46 P.M.) Well, given that business has been quite slow lately, our company needs the work. Then again, the lighthouse has historic value: it has been a major landmark of Burlingate for 100 years. Rashaan Little (5:48 P.M.) I realize that. But the company can’t afford to pass up this opportunity for the reason you mentioned. Besides, lighthouses have largely become outdated. Desmond Williams (5:49 P.M.) Not really. There’s always a need for ships to get warnings about dangerous locations. Lighthouses have served that function for years. Rashaan Little (5:51 P.M.) True, but modern technological equipment exists now that simplifies navigation and increasingly makes lighthouses a thing of the past. Anyway, let’s meet tomorrow at 10:00 A.M. to discuss how we’ll carry out this job. |
164. In what type of business do the writers most likely work?
165. What is indicated about the company the writers work for?
166. At 5:48 p.m., what does Mr. Little most likely mean when he writes, “I realize that”?
167. What will the writers most likely do tomorrow morning?
Questions 168-171 refer to the following fact sheet. Contempo Spaces Window Treatment Package If you are considering redecorating the windows of your living room, dining room, or bedroom, Contempo Spaces has the perfect treatment design package for you. — [1] —. We will help you put together the right combination of shades, panels, drapes, and valances—all perfectly tailored to fit your windows. Here’s how it works: - First, one of our style representatives will come to your home and measure and photograph the windows in each room.
- During that visit, our representative will show you samples of the many styles of fabrics and hardware available in our product line. — [2] —. Or, you can opt to visit our showroom after the home visit and make your selections there.
- One or two days after you’ve made your window treatment decisions, we will send you an invoice, listing the cost for materials, installation, and labor. The quoted price is valid for thirty days. Upon receipt of payment, materials will be ordered. It usually takes from seven to fourteen days for them to reach our store. — [3] —.
- Finally, we will contact you to schedule the date and time of installation. — [4] —. Depending on the size of the project, installation can take two to eight hours.
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168. What is the purpose of the brochure?
169. After how many days might the total cost listed in an invoice change?
170. What is indicated in the brochure about installation?
171. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “Our entire style collection can be viewed on our Web site.”
Questions 172-175 refer to the following press release. To: Morgan Tebele <mtebele@newsom.com.na> From: Esme Mukaya <emukaya@skyleopard.com.na> Date: 21 August Subject: Offer Dear Mr. Tebele, Whether you are refinancing a loan, training personnel, or marketing your financial services online, having fast, reliable Internet access is essential for bank managers like you. Sky Leopard Communications delivers just that, thanks to its highly advanced network and dedicated workforce. In fact, a recent survey conducted by the Namibian Association of Small-Business Owners (NASO) revealed that 75 percent of its members prefer our services over those of our competitors. The reason: in addition to our state-of-the-art Internet infrastructure and our outstanding pool of technicians, we offer premium Internet connectivity through our High-Velocity Internet Access (HIVIA) service plan. HIVIA provides download and upload speeds that are three times faster than those of our closest competitor. Sky Leopard Communications offers new customers and those using one of our other service plans the opportunity to try HIVIA for free for 30 days. To subscribe, visit us at www.skyleopard.com.na or call us at 061-987-555. If at any time during the one-month trial period you are not satisfied with this plan, you can unsubscribe from the service at no cost to you. Sincerely, Esme Mukaya, Sales |
172. What business is Mr. Tebele most likely in?
173. What is indicated about Sky Leopard Communications?
174. The word “outstanding” in paragraph 3, line 1, is closest in meaning to
175. What can be concluded about the HIVIA service plan?
Questions 176-180 refer to the following email and form. Introduction to Project Management Online Webinar 18 January, 9 a.m -2 p.m. Presenter: Shrijana Patel Cost: €45 (Register by 10 January and receive a 10% discount!) This live webinar offers attendees a better understanding of how to improve the role that project management plays in their organizations. The presentation will provide the basics of managing projects and workers. Participants will learn strategies and best practices to effectively oversee their projects and foster buy-in from key players. Participants will explore a simple step-by-step process for managing projects and learn how to use tools and documents such as scope statements and communication plans. The presenter will also cover topics such as developing a project's business case and facilitating productive team meetings. | To: Maya Liu From: Leonard Chung Subject: Webinar Date: 2 January Dear Ms. Liu: Thank you for sending me the webinar announcement. As a novice supervisor, I need to get all the training I can, but I’m not sure whether I will be able to take advantage of this particular offering. I am scheduled to present a detailed project update at my company’s quarterly division meeting on the same day, and I don’t think anyone else on the team would be able to take my place. Do you know whether the webinar will be recorded or whether there will be a similar webinar at a later date? I have no schedule conflicts after 29 January. Leonard Chung |
176. What is indicated about the webinar?
177. In the webinar description, the word “cover” in paragraph 2, line 3, is closest in meaning to
178. What is one purpose of the e-mail?
179. What is suggested about Mr. Chung?
180. On what date is Mr. Chung scheduled to give a presentation?
Questions 181-185 refer to the following article and came". GALWAY (4 March)—Adelle Rosier, a third-generation soap maker, opened her shop in Galway eight years ago. Nestled behind Eglinton Gourmet Market on Raven Terrace, her business, Rosier and Finch, is booming. Ms. Rosier credits the success to her commitment to lifelong learning. “Yes, my handcrafted soaps, shampoos, and lotions are luxurious,” she said. “But there are a lot of high-quality skin-care products out there. So after learning the trade from my family, I have increased my sales knowledge by taking online courses in business-to-business (B2B) marketing.” Ms. Rosier adds that those courses built her confidence in selling her products directly to hotels. “Thanks to what I learned in my B2B strategies courses. I managed to persuade a number of boutique hotels in Europe to try my products.” And so Rosier and Finch skin-care products are available in guest rooms at, for instance, the Bruadair Hotel in Galway, the Florinda Grand in Lisbon, Portugal, and the Zerra Inn in Reykjavik, Iceland. Ms. Rosier further points out that many of her customers first learn of her products during a hotel stay. Afterward, they visit the shop in person or go online to purchase the items for themselves. Rosier and Finch is located at 12 Raven Terrace and can be found online at www.rosierandfinch.co.ie. | https://www.florindagrand.pt/en/guest_reviews I had to arrange a last-minute business trip to my company’s Portugal office, and the usual hotel I book was completely full. Based on some online recommendations, I decided to stay at Florinda Grand. While this charming hotel is much smaller than the usual places I stay, it has every comfort one would want during a business trip. In addition to a tastefully decorated and comfortable room, there were gourmet treats on my pillowcase and the finest soap, shampoo, and other toiletries available for me to enjoy. My only regret is that I was in Lisbon for just three days. Next time I visit the Lisbon office, I will stay longer and book a room at the Florinda Grand. —posted by Ashton Wu, 7 June |
181. What is the purpose of the article?
182. How did Ms. Rosier improve her marketing skills?
183. What is stated about Rosier and Finch?
184. What is suggested about Mr. Wu?
185. According to the review, what was Mr. Wu not pleased about?
Questions 186-190 refer to the following Web page. schedule, and testimonial. Margot's House of Ice Cream Flavor Purchases by Percentage of Sales July Flavor | Percent | Chocolate | 22 | Vanilla | 18 | Strawberry | 11 | Cookies and cream | 8 | Butter pecan | 8 | Mint chocolate chip | 7 | All others | 26 | | MEMO To: All Store Managers From: June Willcox, CEO, Margot's House of Ice Cream Subject: New Stores Date: October 5 Margot's House of Ice Cream is proud to welcome the following new stores. Store Number | Location | Opening Date | Manager | 66 | Framingham, Massachusetts, United States | September 1 | Inga Slavin | 67 | Appleton, Wisconsin, United States | September 7 | Zheng Tong | 68 | Wollongong, New South Wales, Australia | September 14 | Geoffrey Pratt | 69 | Rotorua, New Zealand | September 15 | Kehinde llogu | 70 | Greater Sudbury, Ontario, Canada | September 29 | Hallie Strafford | For the next six months, we will be supporting these stores with advertisements in their local media markets. In December, we plan to open stores in Italy and Switzerland. Demand for our quality product is higher than ever, our market share is increasing, and we are not j— finished expanding! Stay tuned for more information! | Popular Ice Cream Purveyor Comes to New Zealand By Ysai Mendez ROTORUA (2 November)—Residents of Rotorua have been flocking to Cargill Street, where Margot’s House of Ice Cream has opened its first store in New Zealand. “I don’t know what their secret is, but their ice cream really is something special,” said Jeremy Frank, a schoolteacher who was enjoying ice cream cones with his family on a recent afternoon. “We’ve been here several times already since they opened. I think we’ll be regulars.” “I love strawberry, and their strawberry is the best I ever had,” added his daughter, Olivia Frank, age 10. Margot’s House of Ice Cream was founded five years ago in San Francisco by Margot Summers, a former chemistry major. Its ice cream contains at least 11 percent milk fat. Milk used in production, according to company CEO June Willcox, is sourced locally or regionally whenever possible. Kehinde Ilogu, the manager of the Rotorua store, says that the number of visitors has been rising steadily. “We plan to keep the momentum going by having special events once a month,” he said. “Next up is the strawberry festival. New Zealand’s strawberry season will be getting started. In addition to our superb ice cream, we’ll offer strawberries dipped in chocolate, strawberry cupcakes, and strawberry milkshakes. We look forward to a great future in Rotorua.” |
186. According to the sales report, what flavor of ice cream is purchased at the same rate as Butter pecan?
187. What is true about the products listed in the sales report?
188. What is indicated in the memo about the company’s new managers?
189. What will soon happen at store 69 ?
190. Who is most likely to enjoy the strawberry festival?
Questions 191-195 refer to the following e—mails and list. To: Emi Tokuda <etokuda@paterradepartmentstores.com> From: Paul Soderman < p.soderman@galahadindustrialmachinery.com> Date: January 25 Subject: Our discussion Dear Ms. Tokuda. I'm writing to confirm the details of our telephone conversation earlier today. As we discussed, Galahad Industrial Machinery will install and maintain one self-service checkout kiosk in each of the four locations operated by Paterra Department Stores in Haddonfield. The installation charge for each kiosk will be $2,000 per unit. Installation will be scheduled at a mutually agreed-upon day and time. Our maintenance fee, covering all four kiosks, is $120 per month. Our technicians will be available 24 hours a day, 7 days a week, to service the kiosks. All equipment will meet or exceed international quality standards, and all our work is guaranteed. A formal written agreement will be sent to you by registered mail. We look forward to working with you. Sincerely, Paul Soderman. Managing Director Galahad Industrial Machinery | To: Paul Soderman <p. soderman@galahadindustrialmachinery.com> From: Emi Tokuda <etokuda@paterradepartmentstores.com> Date: April 2 Subject: Equipment removal and reinstallation Dear Mr. Soderman, Please be advised that we have decided to close our store at 1506 Maple Street. We plan to transfer the inventory and all equipment to our new location at 3300 Town Square Plaza. The transfer is planned for mid-June, but we have not yet set a date. I will contact you next month to confirm the date and arrange a convenient time for your work crew to install the self-service kiosk. I understand that, per our agreement dated January 25, your charge for the reinstallation will be the same as for the initial installation at the Maple Street store. Yours truly, Emi Tokuda, Managing Director Paterra Department Stores | MEMO To: All Paterra Staff From: Eleanor Bianchi, Branch Manager Date: June 5 Re: Move update Thanks to your hard work, our new store in the Town Square Plaza is on track to open on June 15. One of the problems with the store we are currently working out of is that it is not on a bus line. By contrast, the location we will be moving to is served by bus number 689, so we expect to have a larger number of customers at that location. We are only waiting for the last of our display shelves to be delivered from our warehouse so that we can finish the display in the gardening department. In appreciation of your efforts, I’ve brought pastries from Aniqa’s Bakery. I’ve put these treats on the break-room counter. Enjoy! |
191. In the first e-mail, what is stated about Galahad Industrial Machinery?
192. What is true about the reinstallation of the self-service kiosk?
193. When will Ms. Tokuda discuss her moving plans with Mr. Soderman?
194. What is suggested about the Paterra store at 1506 Maple Street?
195. According to the memo, what must still be done at the new Paterra store location?
Questions 196-200 refer to the following letter and emails. Survey: Consumers Prefer Physical Stores A recent consumer survey has shown that 33% of respondents prefer to touch the products they intend to purchase. Moreover, 61% of those surveyed said they are likely to spend more when shopping at a brick-and-mortar store rather than at an online store. These data, backed up by other consumer preference studies, are causing many merchants who generate all their revenue from online sales to open physical stores as a supplement to their online presence. The advantage of a physical space is that it helps retail owners build brand loyalty. “In terms of convenience, nothing beats online,” says Marlene Fitzroy, who owns Toddles, a children’s store in Shelburn, and an online site, toddles.com. "But a physical space fosters a sense of community that keeps local customers coming back and attracts new ones.” Ms. Fitzroy, a frequent speaker at local business events, is not only a strong supporter and promoter of customer engagement; she also practices what she preaches. “Four times a year, we host a special sales event during which children can enjoy themselves with a variety of activities,” she said. "These events are a hit with both the children and their parents. And even if the parents don’t buy anything on such occasions, the next time they need a children’s toy, game, book, or puzzle, they’ll probably think of us.” | Shelburn Business Coalition (SBC) Businesspeople from Shelburn and the surrounding area are invited to join us at the Shelburn Convention Center on October 8 for our annual Business Summit. Our keynote speaker this year will be Mr. Hansraj Deshpande, founder and CEO of Wintereden Hoteliers. Other speakers, all local business owners, are Ms. Omodele Akindjo, Ms. Marlene Fitzroy, Mr. Jasper Klinkhamer, and Mr. Alvin Liu. Topics to be covered include building a strong workforce, establishing a line of credit, engaging with customers, and attracting venture capital. By registering for this event, you will automatically be added to our e-mail list. Please visit our Web site, www.shelburnbusinesscoalition.org, for the full schedule. | To: Vaughn Sgammato <vsgammato@opalmail.com> From: Irene Warga <irenewarga@shelburnbusinesscoalition.org> Date: September 15 Subject: Your confirmation Dear Mr. Sgammato, Shelburn Business Coalition thanks you for registering for our Business Summit. Your confirmation number is R56690. As a reminder, please note that the convention center underground garage will be closed for maintenance on October 8. Therefore, please park your car in the public parking area across the street. At the end of the summit, you will receive a voucher to cover the parking fee. We look forward to seeing you. If you have any questions, please contact me at 555-0138. Yours very truly, Irene Warga, Event Coordinator |
196. According to the article, what action is being considered by many online sellers?
197. What does Ms. Fitzroy say she offers her customers?
198. Who most likely will speak on the topic of engaging with customers?
199. What is most likely true about Mr. Sgammato?
200. What is Mr. Sgammato expected to do upon arrival at a convention center? |
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