Questions 131 - 134 refer to the following e-mail.

To: Mimi O'Hare <mohare-1 @mymail.ca>
From: Super Wash Center <customersupport@superwashcenter.ca>
Subject: Your inquiry
Date: June 2

Dear Ms. O’Hare,

We received the message stating that you ____(131)_____your pre-paid rechargeable card. You 131. mentioned that the missing card had a $50 balance and that you hoped to get it back. Unfortunately, we cannot fulfill this request because our records show that you failed ____(132)_____ for balance protection, which allows us to track card balances.

____(133)_____ It is a service we offer to recover ____(134)_____ money left on your card in the event that it is misplaced or stolen. If you get it, we’ll be able to secure your balance in the future and send you a replacement card immediately.

We are sorry that we cannot be of more help.

Mac Benson, Super Wash Center

Questions 135 - 138 refer to the following article.

KYR Commonwealth Trust Application Period to Open August 1

Organizations ____(135)_____funding may be in luck. The KYR Commonwealth Trust has announced that grant applications for local businesses will soon be available. According to spokesperson Meryl Pond, proposals will be accepted from August 1 to September 30 ____(136)_____. Applicants should note that one aspect of the initiative has changed. Businesses have traditionally used the funding to supplement their existing programs ____(137)_____ they will now be expected to use the money to develop new services for the community.

“We’re willing to give grant recipients more ____(138)_____than before. But we expect more in return for this additional money. We want to inspire the design of better, more productive programs that can make a bigger difference for more people,” she said.

Questions 139 - 142 refer to the following notice.

The city’s Waste Management Division has been cleaning Brentridge’s streets twice a month. However, in response to the rapid accumulation of trash in several districts, we have decided to increase the frequency of this service to once a week starting May 1 ____(139)_____, we hope to improve the appearance of public areas while removing substances that could contaminate the environment.

There are a few things that you need to be aware of. First, each neighborhood has been assigned a day of the week for its streets to be cleaned ____(140)_____. Additionally, residents must make sure to keep their curbs ____(141)_____at these times. This is vital as our cleaning vehicles will be unable to reach them otherwise. We would truly appreciate your ____(142)_____ with these changes.

Questions 143 - 146 refer to the following article.

Balter Food Reaches Agreement with Lexi’s

July 21—National grocery chain Balter Food ____(143)_____organic produce company Lexi’s. 143. Negotiations began in October of last year, and the transaction came to a close last Monday.

Lexi’s was founded nearly six decades ago but struggled to recover from losses for quite a while. Its attempt to enter the California market with the opening of new locations proved ____(144)_____. This caused Lexi’s to fall behind its competition.

Balter Food representatives say that 15 of the 29 Lexi’s stores are now in the process of being renamed “Balter.” ____(145)_____. The performance of these stores will be monitored closely to determine whether they should undergo additional modifications. According to consultants, this is the best strategy as loyal Lexi’s customers may need to ____(146)_____during the transition.