Dear Mr. Athlestad,

I _____1_____ about the rental property on 54 Front Street, the lease of which will expire on December 31. I would like to inform you that we are leaving upon the end of this lease. We _____2_____ to a new area.

Despite your recent offer, we are unable to stay here at the current monthly rent price. We will be leaving on December 27 for another property. _____3_____ We have looked at several other properties but have not yet signed a contract. Let me know if a _____4_____ offer can be made. I would be more than happy to meet you at your office to discuss another arrangement.

Xavier Zahar

To: hgeld@freenet.com
From: snaito@greenhotel.com
Subject: Charge Error
Date: March 12

Dear Ms. Geld,

Following your request on January 20, we reviewed our bank statements for your deposit of $164.23 made through our website. While our system _____5_____ the order, an error occurred, which resulted in your credit card being charged twice. This often happens when the button is _____6_____ pressed twice. Therefore, we have refunded the full amount to you. _____7_____ Please check with your bank to make sure the funds have been credited to your account. if they have not been received, please contact us again. We apologize for this error, and we appreciate your _____8_____ at our hotel. Please let us know if you have any questions.

Satomi Naito
Guest Services