Easy Word | Luyện IELTS


Taking The TOEIC Skills and Strategies 1 (Chapter 3: Reading Practice)


A - E-mails and Letters

Questions 1 — 2 refer to the following letter.


Big Crate Shipping

29 Market Street, Box 68,
Trenton, NJ 08625-0080
USA
Tel: 1-800—845-845
Fax: 221-845—777

Singh Apparels
Post Office Box 924,
Ludhiana 141003
India

Dear Mr. Singh,

Please find enclosed an invoice for your order of May 16‘“. We regret the delay in your shipment. Our cargo was held Up by customs for much longer than expected, so our international shipments were delayed beyond our control. As such, we have couriered your shipment to you at no extra cost and hope that our delays have not caused you too much inconvenience. As further compensation, we are offering you a 10% discount on your next order of $1,500 or more. Once again, we apologize for the delay and hope to do business with you again in the very near future.

Sincerely,

Gordon Ray
International Sales Manager

1. What is the purpose of this letter?



2. What will the company do for Mr. Singh?




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