BARDEN INN GUEST SATISFACTION SURVEY

Guest name: Lila Kim
Check-in date: 07/20
Check-out date: 07/23

Overall Experience

Please rate your overall satisfaction with your stay at the Barden Inn.

☐ Excellent

☑ Very good

☐ Good

☐ Fair

☐ Poor

☐ Not applicable

Leisure & Fitness Facilities

Selection of equipment

☐ Excellent

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Condition of equipment

☐ Excellent

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Meeting Facilities & Services

Comfort of event rooms

☐ Excellent

☐ Very good

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☐ Fair

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☑ Not applicable

Service provided by event staff

☐ Excellent

☐ Very good

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About You

Was this your first stay at the Barden Inn?	☑ Yes ☐ No
What was the reason for your stay?	☐ Business ☑ Pleasure ☐ Both

We welcome your feedback, both positive and negative. Please make additional comments in the space below.

This hotel is great value for money. The free breakfast was above-average, and my room was clear, and comfortable. I also appreciated the free shuttle rides to the water park and other attractions. The only negative experience was at the front desk when I was checking out. The two clerks made me wait for several minutes while having a private conversation. I think those employees need a little more training in customer service.