Questions 147-148 refer to the following brochure. Deftlee More than a decade of helping start-ups take flight
What we offer: ■ Convenient outsourcing of human resources tasks ■ Project-based consulting on personnel issues ■ Full-service HR technology platform for long-term clients
Areas of expertise include recruiting, training, payroll, and much more. Visit www.deftlee.com to schedule a consultation.
Client testimonials: “I highly recommend Deftlee. Their HR platform alone is worth the prices they charge. Our managers love how it has simplified tasks like tracking time off and performance evaluations.” —Ryan Maas, Aurora Logistics “My business has grown from four employees to more than 50, and Deftlee has been there every step of the way. I’m always impressed by their ability to adapt to our changing needs.” —Kasumi Tanaka, TBR Solutions | 147. What is most likely true about Deftlee? 148. What does Ms. Tanaka appreciate about Deftlee? Questions 149-150 refer to the following notice. CONOVER’S Dear Customers: Since our opening nearly 30 years ago, Conover's has been proud to equip Mandeville residents for a wide range of indoor and outdoor sports. However, we have recently made the difficult decision to remove fishing gear, supplies, and equipment from our inventory due to poor sales. The floor space this stock used to occupy will instead be used to display additional workout apparel. This step will help Conover's remain profitable so that we can continue supporting Mandeville's athletes for many years to come. Still, we apologize for the inconvenience this will cause for the fishing enthusiasts among our customers.
—Conover’s Management | 149. What does Conover’s sell? 150. What is the notice about? Questions 151-152 refer to the following e-mail. From: customerservice@irishair.com To: Kevin Reilly Subject: Emerald Club Date: 4 October
Dear Mr. Reilly, We received your request to let your sister use your excess frequent-flyer miles. This is only possible after connecting your Emerald Club accounts, which must be done through our Web site. Please follow these steps. 1. Log in to your Emerald Club member page. Select “Add a Family Member” from the sidebar. 2. Enter the requested information about your relative. 3. After reviewing the guidelines on documents that we will accept as proof of your relationship, upload eligible documents. 4. Click “Submit” at the bottom of the page. Within five business days, you will receive an e-mail confirming the connection or requesting additional documentation. Please let us know if you encounter difficulties with this process.
Orla Collins Irish Air Customer Service | 151. What is suggested about Mr. Reilly? 152. What is Mr. Reilly instructed to do? Questions 153-154 refer to the following text-message chain. Tyrone Belton, 7:14 p.m. Hi, Nadia. I just noticed we have a problem with some promotional materials I packed for the trade show. They have our Stahl Street address on them. Nadia Guseva, 7:15 p.m. Which ones? Tyrone Belton, 7:16 p.m. The brochures for our Nimble line of power tools. I guess we never had them reprinted with our new address after the move. Nadia Guseva, 7:17 p.m. Well, there are print shops near the convention center, right? You could go to one tonight or early tomorrow morning, and ask them to print correction stickers for you to put on the brochures. Tyrone Belton, 7:18 p.m. That should work! Thanks for your help. | 153. What problem does Mr. Belton have? 154. At 7:18 p.m., what does Mr. Belton mean when he writes, “That should work”? Questions 155-157 refer to the following job advertisement. Carder Bay Automotive Seeks Electric Auto Mechanic To keep up with changes in consumer preferences, Carder Bay Automotive will begin providing maintenance and repair services for electric automobiles. Therefore, we are seeking an auto mechanic with knowledge of this area. Candidates must possess at least two years of work experience in maintaining, diagnosing problems with, and repairing electric vehicles. Carder Bay Automotive requires all employees to be punctual, well-organized, and able to work well as part of a team. Mechanics must also be licensed to operate commercial vehicles. Candidates invited to interview for this position should expect to be asked a variety of questions intended to assess their technical skills. Those interested should visit www.carderbayauto.com/jobs/326 to fill out an electronic application. | 155. Why is the mechanic position being offered? 156. What is NOT a stated requirement of the position? 157. According to the job advertisement, what will candidates be asked to do during interviews? Questions 158-160 refer to the following article. Housing Prices on the Rise By Yong-Joon Wang DROSSER (May 6)—Housing prices in Drosser continue to increase, according to data from Turtle.com, the online real estate marketplace. The average home price for the area jumped 5.2% from last year to $392,500. “Higher home values mean more revenue from property taxes,” commented Ada Ferrell, chair of the Drosser Housing Authority Board. “The city will be able to generate extra funding for its social services.” However, Ms. Ferrell pointed out that the trend also poses problems for individual households. “Some homeowners will struggle to pay their higher property tax bill,” she said. “Moreover, we know that rent prices have risen correspondingly in the past year, increasing the burden on rental tenants. Rent is becoming an increasingly large share of their living costs.” Residents experiencing financial difficulties due to housing can find a variety of resources on the Drosser Housing Authority Board’s Web site, www.drossercity.org/dhab. | 158. Who most likely is Ms. Ferrell? 159. The word “poses” in paragraph 3, line 2, is closest in meaning to 160. What does Ms. Ferrell mention about the rise in housing prices? Questions 161-163 refer to the following e-mail. From: Candice Holt To: Bridget Deng Subject: Information Date: August 27 Attachment: Holt Aug27
Dear Bridget, As you requested, this is your reminder that I’m starting my two-week medical leave on Monday. — [1] —. Attached you’ll find the list of marketing campaigns that I’m currently working on, with details about the status of each. I’ve also notified the other employees involved in each campaign about my absence. — [2] —. In most cases, it will not be difficult for one of them to take over my duties for those two weeks. The only task left is to meet with Jonathan to hand over the digital promotion plans for the launch of Yancey Cosmetic’s new nail polish line. I haven’t been able to do that yet because I needed to make some last-minute changes that the client requested. — [3] —. I’ll make sure Jonathan is ready to update Yancey’s social media accounts at the appropriate times with the posts I’ve created. Finally, while I’ll be unavailable during the first week of my leave, please feel free to contact me if necessary during the second. — [4] —. Sincerely, Candice Holt | 161. For what type of business does Ms. Holt most likely work? 162. What will Ms. Holt prepare Jonathan to do? 163. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “Now that they’re finished, we’ve scheduled a meeting for this afternoon.” Questions 164-167 refer to the following notice. “The Sounds of Brilliance” Wednesday, May 28 4:30 p.m.-9:00 p.m.
The Rendon University Department of Music invites all members of the campus and local community to attend its yearly recital celebrating excellence among our students. Join us in Steen Music Center’s Cho Recital Hall for an afternoon and evening of superb vocal, piano, cello, saxophone, and violin music. All performers on the program are winners of the department’s performance awards. Among the honorees this year is Felicia Logan, who recently reached the semifinal round of the popular singing competition TV show Top Vocalist. The full recital program, with details about the performers and pieces, is available at www.rendon.edu/music/soe. The program will run from 4:30 p.m. to 6:00 p.m. and 7:30 p.m. to 9:00 p.m. There is no fee for admission, and seating is first-come, first-served. Please note that seats cannot be saved during the intermission. Steen Music Center is located at 640 Millard Avenue. Street parking on campus is free after 4:00 p.m., and paid parking is available in the Camacho Lot directly west of the music center. | 164. Why was the notice written? 165. What is indicated about the musicians? 166. Why most likely does the notice mention a television program? 167. What is NOT suggested about the event? Questions 168-171 refer to the following online chat discussion. Ellen Chambers [2:17 p.m.] The president wants to meet on Wednesday to talk about how we can get higher-quality job candidates for openings in our labs. Do you two have any ideas? Arjun Malhotra [2:19 p.m.] The company could offer a referral bonus to employees. Some other biotechnology firms do that. Juana Amado [2:20 p.m.] I like that idea. We can take advantage of employees’ networks. Ellen Chambers [2:21 p.m.] Won’t that require a lot of effort from the employees? And how would we ensure that they don’t refer poor candidates just to get the bonus? Arjun Malhotra [2:22 p.m.] All the employee would have to do is provide our department with the person's contact information. Juana Amado [2:23 p.m.] Yes, we would handle the rest, as usual. And maybe the company would only pay the full bonus if the referred person ends up both being hired and staying for a while. Arjun Malhotra [2:24 p.m.] Precisely. We could pay half upon hiring and the other half after six months of work. Ellen Chambers [2:25 p.m.] OK. Let’s put this plan forward at the meeting. | 168. What is mainly being discussed? 169. What is most likely true about the writers? 170. At 2:24 p.m., what does Mr. Malhotra most likely mean when he writes, “Precisely”? 171. What will the writers most likely do on Wednesday? Questions 172-175 refer to the following e-mail. From: Rosemary Wolfe To: Orisa Muyiwa Subject: RRVK care system Date: 16 Jul Attachment: RRVKcs
Dear Ms. Muyiwa, Thank you for writing to express your interest in the RRVK care system. As you requested, I have attached our brochure detailing the product’s features, specifications, and pricing. — [1] —. You mention that your hospital’s management wants you to streamline the facility’s operations. — [2] —. The RRVK care system consists of kiosks loaded with specialized software designed to do just that. Your patients can use the system to check themselves in for appointments instead of waiting in line at the hospital’s front desk. This allows your staff to focus on more complex tasks. — [3] —. If you are interested, I would be happy to give a demonstration of the system at our office. — [4] —. Simply let me know when you are available. Sincerely, Rosemary Wolfe | 172. What is one purpose of the e-mail? 173. What is suggested about Ms. Muyiwa? 174. According to the e-mail, what can the RRVK care system do? 175. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “Reading over it should make it very clear how the RRVK can help your organization.” Questions 176-180 refer to the following Web page and e-mail. http://www.lockehanley.com/ authors/wendell-green Wendell Green has been represented by Locke and Hanley Literary Agents since his debut. His first full-length work, Race Against Time, was included in the SLP 10, the Society of Library Professionals' yearly list of the best novels aimed at teenagers. He now writes in a variety of genres. Before becoming a full-time author, Mr. Green taught history to high school students. He lives in Armenta with his wife.
Recent Works by Wendell Green In Wylie Cove Adventurous journalist Tony Bradley learns a startling secret while investigating strange occurrences in his small coastal town. Over two million copies sold! Swing Away The players on the Spriggs Academy baseball team have very different personalities. Can they figure out how to work together before the season ends? Fraser's Quarterly called this "a must-read for young baseball fans.” Sarah Saves the World Middle-school student Sarah Fitch tries to keep her new superpowers a secret from her friends and family. A fun and touching graphic novel featuring illustrations by Eva Pineda. Nails on a Chalkboard Teaching may be difficult, but it is never boring! This collection of essays about the profession touches on its humorous, frustrating, and heartbreaking aspects. | From: Katherine Hanley To: Wendell Green Subject: Exciting news Date: March 2
Hi Wendell, I got a call this week from a producer at Hickson Media about developing a film based on your latest book. Her name is Maura Dayton, and she seemed very enthusiastic about the project. She said that Tony Bradley is a great character and they could probably attract a top actor for the part. Ms. Dayton would like to meet with both of us to present her idea for the adaptation. Could you come in to our office for that sometime this month? Let me know. Best, Katherine Hanley, Literary Agent | 176. What is the SLP 10 a list of? 177. What is indicated about Mr. Green? 178. In the e-mail, the word “part” in paragraph 1, line 4, is closest in meaning to 179. According to the e-mail, which book may be adapted into a film? 180. What does Ms. Hanley ask Mr. Green to do in March? Questions 181-185 refer to the following e-mail and form. From: Otis Community Center To: Member list Date: February 3 Subject: Cooking classes Attachment: Flyer
As part of our ongoing efforts to celebrate cultural diversity, Otis Community Center will hold a series of one-time cooking classes on Asian dishes this spring. The classes will be held on the first Wednesday evening of each month from March through June. In order, the dishes covered will be Vietnamese chicken curry, Korean kimchi stew, Thai spring rolls, and Cantonese stir-fry beef. Guest instructors from Roark Culinary Academy will teach the classes in our dedicated cooking classroom. Advance registration and payment are required, and participants will be asked to show proof of registration to their instructor. Registration can be completed at our front desk from February 15 for all classes. Those who are not members of Otis Community Center will be required to pay a $5 registration fee. Please see the attached flyer for details including materials fees, which vary by class. Questions about the classes may be directed to Heather Tate, our programming specialist. Akio Hayashi, Director Otis Community Center | Otis Community Center CLASS REGISTRATION CONFIRMATION FORM Name: Kayla Shull Membership Number: 499560 Class Title: Thai Spring Rolls Instructor: David Somsri Date & Time: May 6, 5 p.m. Registration Fee: WAIVED Materials Fee: $15 Paid Processed by: Eric Woodard
Note: Refunds of class fees are only issued for cancellations made at least one week before the class date. To cancel your registration, please visit the center or call our front desk at 555-0195. | 181. Why was the e-mail written? 182. Where will a community activity take place? 183. What dish will be cooked in March? 184. Why was a fee waived for Ms. Shull? 185. To whom should Ms. Shull show her confirmation form? Questions 186-190 refer to the following e-mails and schedule. From: James Buckley To: Ingram Group staff Subject: Upcoming software training Date: May 14 Attachment: Training Schedule
Hello everyone, In the next few weeks, we will have training sessions for two software programs that are important to our business. First, all employees must attend a 90-minute training on Skeddit, the scheduling software we will switch over to in June. The training session will be held multiple times before the transition to the new system. Second, a two-hour online training session on Calacad will be required only for engineering department staff. The developer created the training to publicize new functions that have been added to the software, and it will benefit all members of the department to learn about them. The full schedule for the trainings is attached to this e-mail. Registration can be completed on the “Training” page of the employee Web site. Sincerely, James Buckley Ingram Group | Training Schedule Date | Software | Time | Location | May 26 | Calacad | 9:00 a.m.-11:00 a.m. | Online | May 30 | Skeddit | 9:00 a.m.-10:30 a.m. | Conference Room A | June 1 | Skeddit | 1:00 p.m.-2:30 p.m. | Conference Room A | June 5 | Calacad | 2:00 p.m.-4:00 p.m. | Online | June 7 | Skeddit | 10:00 a.m.-11:30 a.m. | Conference Room A | June 12 | Skeddit | 3:30 p.m.-5 p.m. | Conference Room A | The Web link for the online training will be sent to participants upon registration. | From: Lisa Chang To: James Buckley Subject: Re: Upcoming software training Date: May 15
Hi James, I’ll need to take both of those trainings, but I have a meeting on the morning of May 26. It’s with important external partners and I can’t move it. Then I’ll be out of the country on vacation from May 29 through June 9. In this situation, what do you recommend I do about the Calacad training? Thanks, Lisa | 186. What does the first e-mail mention about Calacad? 187. What is NOT true about the schedule for Skeddit training sessions? 188. Why did Ms. Chang write to Mr. Buckley? 189. What is suggested about Ms. Chang? 190. On what date will Ms. Chang most likely undergo some training? Questions 191-195 refer to the following e-mail, schedule, and notice. From: s.armstrong@oknet.com To: shinju.kaneko@zipmail.com Subject: RE: Visit Date: October 14
Dear Ms. Kaneko, My family would be delighted to welcome you into 195 Strickland Boulevard. We are indeed quite proud to live in one of the few residences designed by Basma Itani. It would be a pleasure to share our home’s unique beauty with others through the photographs in your book. It is easy to reach 195 Strickland Boulevard by public transportation from Harrington Airport. You simply take either Bus 412 or Bus 462 and get off at the final stop. The house is about one block back in the direction the bus came from. In fact, you are quite likely to see it from the window shortly before arriving. If you have any problems finding it, you can call me at 555-0185. I look forward to meeting you next week. Best, Shane Armstrong | Harrington Airport Bus Schedule Seven days per week, year-round # | Route | First Bus | Last Bus | 410 | Airport → Downtown | 6:20 a.m. | 9:50 p.m. | 412 | Airport → Downtown → Belmont | 6:05 a.m. | 10:05 p.m. | 437 | Airport → Riverfront → Abbott Heights | 6:25 a.m. | 9:55 p.m. | 450 | Airport → Edgewood | 6:15 a.m. | 9:45 p.m. | 462 | Airport → Market District → Belmont | 6:10 a.m. | 10:10 p.m. | 470 | Airport → Abbott Heights | 6:30 a.m. | 10:00 p.m. | | HARRINGTON AIRPORT BUSES Today (October 19), the airport bus to Edgewood will stop on Bishop Street instead of Yeager Avenue. This change is necessary because of road closures for the Fall Festival. For details, visit the tourism desk. All bus passengers should be advised that, as always, your baggage cannot be placed on a seat unless you have bought the ticket for that specific seat. Otherwise, the baggage must be stored underneath the bus. The bus driver will help you load and unload it safely. | 191. Why most likely is Ms. Kaneko traveling to Mr. Armstrong’s area? 192. In his e-mail, what information does Mr. Armstrong indicate that Ms. Kaneko is already aware of? 193. In what neighborhood is 195 Strickland Boulevard located? 194. Which bus’s route has temporarily changed? 195. What does the notice indicate about Harrington Airport buses? Questions 196-200 refer to the following article, e-mail, and plan. Clemente Street Lot HAYWARD (March 2)—The Hayward City Council is exploring various options for the future of a 5-acre city-owned lot located on Clemente Street. Bids and proposals are being accepted at this time, with the Greenway Collaborative, a local environmental group, advocating for leaving the lot empty and in the city’s possession. Hillview Property Development is interested in purchasing the lot. It intends to build Marshall Plaza, a small building with space for retail business, and establish a courtyard and a small green area with trees, benches, and flower gardens that would be designated for public use. “Our planned combination of retail units and green space is a viable solution for this neighborhood, which is in critical need of revitalization,” said Luoyang Meng, a Hillview Property Development representative. “Our company has the resources to create an attractive and thriving retail center as well as the expertise to minimize disruptions to wildlife habitats. We hope to have the opportunity to showcase our skills.” | From: Clifford Mullen <clifford@busybbakery.com> To: Racquel Shaw <r.shaw@hillviewprop.com> Date: November 18 Subject: Rental inquiry
Dear Ms. Shaw, I own the Busy Bee Bakery downtown, and I am interested in renting a second location to sell my baked goods. Marshall Plaza would be ideal for my business because of the anticipated foot traffic. I am also drawn to the convenience of the easy access to public transportation and the unloading area in the back. I need at least three hundred square meters of space, but I do not want cooking facilities, as our staff will bake at our main site and just deliver the goods to the secondary site. I’m also wondering if you could tell me the average rates for water, electricity, and gas. I know that these are not included in the monthly rental fee. Thanks for the information, Clifford Mullen | 196. What is the purpose of the article? 197. What beneficial aspect of Hillview Property Development does Mr. Meng mention? 198. What is suggested about Hillview Property Development in Mr. Mullen’s e-mail? 199. What information about Marshall Plaza does Mr. Mullen request? 200. Which unit would Mr. Mullen most likely be interested in? |
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