Questions 147-148 refer to the following e-mail. | From: Erica Pittman <contact@pittmansolutions.com>
To: Jessica Chambers <jchambers@jessicachambers.com>
Subject: Pittman Solutions and your Web site
Date: April 19
Attachments: Rates_and_portfolio
Dear Ms. Chambers,
I am contacting you to offer my services in improving your Web site. I visited the site after receiving one of your silver necklaces as a gift last month and was sorry to see that the texts accompanying your product photos contain typos and confusing wording. I would be happy to revise this content so that it properly highlights your lovely designs. You can see my rates and previous work in the attachment to this e-mail. Please take a look and let me know if you are interested.
Sincerely,
Erica Pittman
Pittman Solutions | 147. Who most likely is Ms. Chambers?
148. What is Ms. Pittman offering to do for Ms. Chambers?
Questions 149-150 refer to the following memo. | MEMO
To: Greegan Electronics warehouse staff
From: Kiriko Ishii, Warehouse Manager
Date: September 24, 2:30 p.m.
Subject: Warehouse inventory process
The recent increase in the range of stock we carry has made our current way of taking inventory inefficient and inadequate. Therefore, we will no longer shut down the entire warehouse for a full inventory twice a year.
Instead, we will begin taking inventories of defined groups of products either once a quarter, twice a year, or once a year. This will allow the warehouse to remain at least partially operational year-round and focus our attention on keeping track of our most valuable stock.
A project team is currently determining the classifications of each product. Group A will comprise the top 20% of products based on a combination of cost per unit and order frequency, with the next 40% in Group B and the final 40% in Group C. Once the classifications have been assigned, the first inventory of Group A will begin. | 149. What is the purpose of the memo?
150. According to the memo, what is being decided now?
Questions 151-152 refer to the following text-message chain. | Reggie Norris [11:06 a.m.]
Hi, Sarah. I finally got an appointment to see a very busy doctor this Friday, so I’m looking for someone to take my shift at the store that day. Could you come in that afternoon?
Sarah Klein [11:07 a.m.]
I’ll have to check my calendar. Hold on.
Sarah Klein [11:09 a.m.]
OK, I thought I was supposed to meet a friend for coffee then, but it turns out that’s next Friday. But I’ve never worked hours that aren’t on my schedule before—do we need to get Ms. Evans’s approval?
Reggie Norris [11:10 a.m.]
I’ll call her now. Thank you so much, Sarah!
Sarah Klein [11:11 a.m.]
No problem! | 151. At 11:07 a.m., what does Ms. Klein imply when she writes, “I’ll have to check my calendar”?
152. Who most likely will Mr. Norris call?
Questions 153-154 refer to the following advertisement. | Paper Arts
Serving Medila since 1998
• 285 Keener Street • 555-0193
Express Yourself Beautifully
Whether you’re writing a poem, a birthday greeting, or a grocery list, do it in style with unique paper products and writing tools from Paper Arts.
On our shelves you will find:
• Paper in a rich variety of sizes, weights, and colors
• High-quality pens, pencils, and markers
• Greeting cards for all seasons and occasions
• Elegant planners, journals, notepads, and more
Drop by and see what’s in store! | 153. What type of business is Paper Arts?
154. What information about Paper Arts is included in the advertisement?
Questions 155-157 refer to the following information. | Save Money with Zipply Split
Millions of people across the country have come to depend on the Zipply app to quickly find rides for trips within their city. Now, Zipply is proud to begin offering similar convenience at even more affordable rates through Zipply Split. Zipply Split lets you receive up to 20% off your trip by simply sharing your ride with another Zipply user heading in a similar direction.
Details:
• Use Zipply Split by selecting it from among the ride options that appear once you input your destination.
• The discount percentage is calculated based on the time and distance traveled with your co-rider.
• Any required changes to your route will add no more than ten minutes to your trip.
• This service is not yet available in all cities in which Zipply is active.
Try Zipply Split for your next ride and see how much you save! | 155. What is the Zipply app intended to help users do?
156. The word “active” in paragraph 2, line 7, is closest in meaning to
157. What is mentioned about the Zipply Split option?
Questions 158-160 refer to the following e-mail. | From: Amelia Jackson <amelia.jackson@atmosrecords.com>
To: Marcus Hawkins <marcus.hawkins@mhawkinsartist.com>
Subject: Album artwork opportunity
Date: August 14
Dear Mr. Hawkins,
I am the art director for Atmos Records, and I am writing to ask whether you would consider creating the cover art for an album we are producing. It is Chris Embry’s follow-up to Rain Tomorrow, which you may be aware was one of the top-selling albums of last year. The new album does not yet have a title, but it deals with themes of youth and friendship. — [1] —. I remembered that your photographs also explore these subjects, so I showed Chris the gallery page on your Web site. He loved your work and was very excited about the idea of collaborating. — [2] —. We are particularly interested in the possibility of recreating your Dawn Fields series of photos. — [3] —. If you would like to become involved in this project or just want to know more, please get in touch. — [4] —. We hope to hear from you.
Sincerely,
Amelia Jackson
Atmos Records
(310) 555-0174 | 158. What is true about Rain Tomorrow?
159. What does the e-mail indicate about Ms. Jackson?
160. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “However, we are also open to alternative ideas you might have.”
Questions 161-163 refer to the following Web page. | https://www.lmm.org.uk/exhibitions/ structures_ancientgreece Structures of Ancient Greece
On 2 June, the London Metropolitan Museum (LMM) will unveil Structures of Ancient Greece, an exhibition on the civilization's houses, temples, theatres, stadiums, and more. Scheduled to last through the end of the year, the exhibition will include large-scale replicas of famous buildings as well as archaeological artefacts drawn from the museum's own collection or generously loaned by the Greek Cultural Institute of England.
After an invitation-only launch party on its opening night, Structures of Ancient Greece will be accessible to all museumgoers for no extra fee from 3 June. The LMM has also engaged local experts for related lectures and a special tour on Wednesdays of the exhibition's first three weeks. On 9 June, Dr. Lorna Stewart will describe the theory behind the design of Greek temples. The following week, Dr. Shahara Bakir will explain how building materials such as marble were extracted from the earth, while Mr. David Wiley will introduce the techniques and tools used in construction on 23 June. Professor Yiorgos Galanis will lead a tour of the exhibition immediately after each lecture. | 161. The word “drawn” in paragraph 1, line 5, is closest in meaning to
162. What is NOT indicated about the exhibition?
163. Who will most likely discuss mining?
Questions 164-167 refer to the following article. | Streamer Looks to the Past
LOS ANGELES (July 30)—In recent months, subscription streaming service Cinematix has released or announced plans for several series based on previous films and television series. The trend is believed to be an attempt by new CEO Irina Zaitseva to attract new subscribers from among fans of the original content.
One successful example has been Happier Home, the continuation of Happy Home, a family comedy that aired its final episode 30 years ago. Many stars of the original show, including Joyce Schott, agreed to reprise their characters for Happier Home. Ms. Zaitseva claimed that the series was Cinematix’s most watched in June, the month of its premiere.
However, the controversy over Cinematix’s planned remake of Star Seekers demonstrates a downside of this programming approach. Mark Simmons, the new series’ producer, declared in a recent interview that his version of this story of a spaceship exploring other planets would outdo the original show by featuring state-of-the-art special effects. Outraged fans have responded that Mr. Simmons is misunderstanding what made the original so beloved.
“The 1980s Star Seekers was special because of its optimistic worldview, not fancy technology,” says Lily Colwell, moderator of the Web forum Star Seeker Alliance. “A lot of our members will cancel their Cinematix subscriptions if it harms that legacy.” | 164. What is the purpose of the article?
165. What is true about both Ms. Schott and Mr. Simmons?
166. What is the genre of Mr. Simmons’s series?
167. What is implied about some customers of Ms. Zaitseva’s company?
Questions 168-171 refer to the following e-mail. | From: Jane Hughes <jhughes@keating-cs.com>
To: Santosh Prasad <sprasad@who-mail.com>
Date: March 1
Subject: Reply from Keating Capital Solutions
Dear Mr. Prasad,
We are pleased that you have agreed to join Keating Capital Solutions as a network security engineer. — [1] —. It is clear from your interviews, skills test results, and references that you will make a valuable addition to the information technology team. As such, I am happy to accommodate your request to postpone your start date so that you can go on your previously planned vacation. — [2] —.
We will therefore plan to see you at our office at 9 a.m. on Monday, March 27. — [3] —. Please bring photo identification and information about your bank account so that you can fill out the necessary tax and payroll forms. Kelly Moss, one of our human resources generalists, will walk you through this paperwork in the morning. — [4] —. Ms. Moss will also familiarize you with our workplace policies and resources for employees. When she is done, I will begin your position-specific training.
Please reply to confirm that you have received this message. I am also happy to answer any questions you may have.
Sincerely,
Jane Hughes, Director of Information Technology | 168. Why did Ms. Hughes send the e-mail?
169. What is suggested about Mr. Prasad?
170. What is mentioned about Ms. Moss?
171. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “I hope you have a nice time.”
Questions 172-175 refer to the following online chat discussion. | Camille Bordelon [10:13 a.m.]
Ready to make our pitch to Espino?
Jiro Furukawa [10:14 a.m.]
Yes! And I’ll go get the company credit card from Brian now so that we can leave for lunch immediately after the meeting.
Camille Bordelon [10:15 a.m.]
Good idea.
Brian McCoy [10:17 a.m.]
Hi, Camille. I’m here with Jiro. I’m sorry, but Audra has already signed out the company card, so you two won’t be able to use it for your lunch.
Camille Bordelon [10:18 a.m.]
Oh no! I told the Espino representatives that we would take them out.
Brian McCoy [10:19 a.m.]
Well, Earling Kitchen has our card on file for delivery orders. You’d have to eat in the conference room, but at least the food would be very good.
Camille Bordelon [10:20 a.m.]
I guess there’s no choice.
Brian McCoy [10:21 a.m.]
I’m giving Jiro a copy of their delivery menu. Let me know what you would like, and I’ll call when they open.
Camille Bordelon [10:21 a.m.]
Thanks, Brian. | 172. What is probably true about Ms. Bordelon and Mr. Furukawa?
173. Why are Ms. Bordelon and Mr. Furukawa unable to use the company credit card?
174. At 10:20 a.m., what does Ms. Bordelon most likely mean when she writes, “I guess there’s no choice”?
175. Why does Mr. McCoy want the others to look at a menu?
Questions 176-180 refer to the following e-mail and schedule. | To: Laura Gonzales <lauragonzales@fig-mail.com>
From: Roy Chastain <rchastain@burgess.edu>
Date: March 18
Subject: Re: Invitation
Dear Ms. Gonzales,
The Diversity, Equity & Inclusion Committee is delighted that you have accepted our invitation to join other Burgess alumni next month to discuss your career experiences as a first-generation university graduate. As many of Burgess University’s current first-generation students are education majors, we expect that they will be eager to hear your perspective as someone already working in the classroom. We hope you will be able to stay for the catered reception after the discussion, as well, so that you have a chance to mingle with the students.
Regarding your question, we will not be able to reimburse you for transportation, unfortunately. The free campus shuttle bus to and from Burgess University Subway Station runs quite frequently now, so I recommend using that. As you can see from the attachment, the Sikes Building, our venue, is just across the street from the Central Library. Please arrive there by 4:30 p.m. to allow ample time for preparations before the event begins at 5:00 p.m.
Sincerely,
Roy Chastain | | Burgess University Campus Shuttle Bus
Direction: Burgess University Subway Station → Campus
Stops and Departure Times
| Burgess University Subway Station | North Gate | Central Library | College of Medicine | Shaw Dormitory | | 4:00 p.m. | 4:15 p.m. | 4:21 p.m. | 4:25 p.m. | 4:28 p.m. | | 4:15 p.m. | 4:30 p.m. | 4:36 p.m. | 4:40 p.m. | 4:43 p.m. | | 4:30 p.m. | 4:45 p.m. | 4:51 p.m. | 4:55 p.m. | 4:58 p.m. | | 4:45 p.m. | 5:00 p.m. | 5:06 p.m. | 5:10 p.m. | 5:13 p.m. | *Shuttle buses run less frequently during the summer and winter. Visit www.burgess.edu/campus/shuttle or download the iBurgess app for up-to-date schedules as well as information about service disruptions. | 176. What event will Ms. Gonzales participate in next month?
177. Who most likely is Ms. Gonzales?
178. What most likely is in the e-mail attachment?
179. What time will Ms. Gonzales most likely board a shuttle bus?
180. What does the schedule indicate about the shuttle buses?
Questions 181-185 refer to the following Web page and e-mail. | Albrecht Palace
Information for Visitors
An elegant example of seventeenth-century Saxony architecture surrounded by beautiful gardens, Albrecht Palace is open from 10 a.m. to 5 p.m. every day except Mondays and holidays. It is roughly twenty minutes from the city of Dresden by intercity bus. Drivers should leave their cars in the nearby town of Possendorf and take the shuttle bus that leaves from Hotel Oelsa.
| Ticket Types | Price | Provides | | Saver | €5.00 | Provides access to the palace grounds | | Standard | €12.00 | Provides Saver access AND audio tour of select first-floor rooms | | Plus | €20.00 | Provides Standard access AND admission to the special exhibitions hall | | Premium | €27.00 | Provides Plus access AND guided tour of select rooms on upper floors | Upcoming Special Exhibitions:
• Saxon Style: Local Clothing over Time (1 April - 31 May)
• Royal Faces: Oil Portraits of Albrecht’s Rulers (1 June - 31 July)
• On the Table: 17th-Century Saxon Cuisine (1 August - 30 September)
• Hooved Friends: Horses at Albrecht (1 October - 30 November) | | To: visitor.info@albrechtpalace.de
From: n.romero@etn.eu
Date: 4 January
Subject: Inquiry
Hello,
My name is Naomi Romero, and I work for the European Textile Network (ETN). The ETN aims to advance the expertise of Europe’s textile industry professionals by providing them with education and networking opportunities.
This year, our annual conference will take place in Dresden on 21-24 May, and we hope to offer attendees an excursion to Albrecht Palace. They would enjoy the special exhibition that will be running then. But—do you allow large groups to join the guided tours? We would really like participants to be able to see the famous tapestries and bed coverings in the rooms on the upper floors. We will limit the number of excursion participants, if necessary, to make this possible.
I hope to hear from you soon.
Sincerely,
Naomi Romero
Coordinator, ETN | 181. What is suggested about Albrecht Palace?
182. What is NOT the subject of an upcoming special exhibition?
183. What is the purpose of the e-mail?
184. According to the e-mail, what is the ETN?
185. What type of ticket will members of the ETN group most likely need?
Questions 186-190 refer to the following conference schedule and e-mails. | National Digital Marketing Association (NDMA)
Fall Conference
Schedule for October 7, afternoon block
| Location | 1:00 P.M. | 2:00 P.M. | 3:00 P.M. | 4:00 P.M. | | Main Hall | Content Creation With AI Tools (Presentation) | Climb the Search Rankings (Presentation) | | Seminar Room A | Marketing Experimentation: Three Case Studies (Presentation) | Building Strong Client Relationships (Panel discussion) | | Seminar Room B | Harnessing Big Data (Seminar) | Uses of Short-form Video (Seminar) | Effective E-mail Campaigns (Seminar) | Finding the Right Influencers (Seminar) | | Terrace | Red Rabbit Marketing Solutions (Sponsored demonstration) | Networking break | Interactive Display Technology (Exhibition) | | | From: Julianne Franks
To: Jong-Jin Ahn
Date: October 7
Subject: Great job!
Attachment: Participantpaperwork
Hi Jong-Jin,
Thank you again for agreeing to moderate the afternoon panel after Vince became ill. I just got a chance to see the video of the event, and I was so impressed. Glen Stanley can be a difficult panelist because of his talkativeness, but you handled him very skillfully. I could tell by their applause that the audience really enjoyed the discussion, and that was largely thanks to you.
Also, in our hurry to get you on stage, we forgot to have you complete the participant paperwork, which includes a consent form allowing the NDMA to use recordings of your participation. I’ve attached it to this e-mail. Could you fill it out and return it so that we can post the event video online?
Thanks,
Julianne | | From: Annika Lindstrom
To: Jong-Jin Ahn
Date: November 23
Subject: Reaching out
Dear Mr. Ahn,
I am a reporter for the online business magazine DeepBiz and am currently working on an article about how to be an effective panel moderator. Your work at the NDMA’s fall conference last month, which I saw in a video on the organization’s Web site, was exemplary, and I feel certain you have some tips that would be helpful for our readers. Would you be willing to let me ask you a few questions about your techniques for my article? If so, please respond to this e-mail with your phone number and availability over the next few days.
Sincerely,
Annika Lindstrom, Reporter
DeepBiz | 186. Which two events are scheduled for the same time period?
187. What most likely is Mr. Stanley’s area of expertise?
188. What does the first e-mail suggest about Mr. Stanley?
189. What is the main purpose of the second e-mail?
190. What can be concluded about Mr. Ahn?
Questions 191-195 refer to the following Web pages and e-mail. | https://www.larosetours.com/msat Mount Slagle Aerial Tour
Let Larose Tours take you on a helicopter adventure! This one-hour flight first passes over historic downtown Larose on its way to the main attraction: a stunning overhead view of Mount Slagle, an active volcano. Returning over the surrounding rainforest, passengers will also spot waterfalls so remote that they can only be observed from the air. A guide is on hand throughout to provide interesting commentary and answer questions.
The Mount Slagle Aerial Tour begins and ends at Larose Airport. It departs at 10 a.m., 1 p.m., and 3 p.m., Monday through Friday. We are also available for custom individual and group helicopter tours of the mountain; for more information, visit this page. | | https://www.larosetours.com/confirmation Larose Tours
Thank you for reserving the following tours. In addition to the reservation details, please ensure that your contact information below is correct so that Larose will be able to provide you with instructions or updates about your tours.
Reservation Confirmation No.: 984533
Customer Information
Name: Devin Rice
Phone: (707) 555-0149
E-mail: devin.rice@obymail.com
Reservation Details
| Mount Slagle Aerial Tour, April 27 at 10 a.m. 2 adults, 2 children | $1,540.00 | | Myrick Cave Tour, April 28 at 9 a.m. 2 adults, 2 children | $192.00 | | Total | $1,732.00 | Payment Completed (Credit card ending in 4308) | | From: customerservice@larosetours.com
To: devin.rice@obymail.com
Subject: Tour cancellation
Date: April 26
Dear Mr. Rice,
Larose Tours is sorry to inform you that the Mount Slagle Aerial Tour scheduled for 10 a.m. tomorrow has been canceled. The weather forecast is predicting strong winds and rain through the afternoon, and helicopter flight is unsafe in those conditions. Since the inclement weather is not expected to last long, though, we encourage you to rebook the tour. We just had a customer cancellation that left an opening large enough for your party at 1 p.m. on April 29. Please call us at (808) 555-0173 if you would like to claim those spots. Otherwise, we are happy to provide you with a full refund via your original payment method. You can initiate the process by responding to this e-mail or dropping in our office when you come for your cave tour.
Sincerely,
Hana Inoue, Customer Service Specialist
Larose Tours | 191. What is indicated on the first Web page about Larose Tours?
192. What does the second Web page indicate about Mr. Rice?
193. What is NOT an action suggested in the e-mail?
194. What is most likely true about the tour that has been canceled?
195. What can be concluded about Mr. Rice?
Questions 196-200 refer to the following Web page, e-mail, and customer review. | http://www.elegana.com/products/ smoothwell/conditioner ELEGANA
Smoothwell Conditioner, 250 ml
Item 220
A nourishing conditioner to make hair soft and shiny
• Intended to hydrate and smooth all hair types and textures, as well as dyed or permed hair.
• Fragrance-free and made without common allergens.
• Tested by an independent laboratory for safety and efficacy.
You may also be interested in these products:
• Smoothwell Conditioner 30-ml Travel Size (Item 230)
• Smoothwell Shampoo (Item 210)
• Smoothwell Hair Treatment (Item 240)
• Perk Up Dry Shampoo (Item 510) | | To: Brad Cohen
From: Mi-Young Shin
Subject: Smoothwell conditioner projects
Date: November 30
Hello Brad,
I have some inquiries for you on potential market research projects involving our Smoothwell conditioner.
First, one of our executives has suggested adding the “No sulfates” badge from the shampoo’s bottle to the conditioner’s bottle as well. Since conditioners don’t usually include sulfates, though, I wonder if the badge would really attract consumers. Could your firm design a simple study to find out?
Also, customers have been complaining that it’s hard to squeeze the conditioner out of its bottle, especially when the bottle is mostly empty. Our design team has come up with a few possible solutions, and I’d like you to have consumers test them to find the best one. How much would the cost of such a study change depending on the number of options being tested?
Please let me know.
Sincerely,
Mi-Young Shin, Manager
Smoothwell Product Line Team | | http://www.elegana.com/products/ smoothwell/conditioner/reviews ELEGANA
Smoothwell Conditioner, 250 ml
Rating: ★★★★★
I’m so glad that I found this product! A few years ago, I moved to a very rainy area, and all the moisture was making my hair a frizzy mess. Luckily, a beauty store clerk recommended the Smoothwell line to me. I found the shampoo to be fine but not worth the price, so now I just use the conditioner. I love how shiny and smooth it leaves my hair. Also, I like the redesigned bottle. The larger print is easy to read, and the cap being at the bottom means it takes much less effort to get the conditioner out.
—Sandy M. | 196. What is indicated about Smoothwell Conditioner?
197. What is one thing Ms. Shin asks for Mr. Cohen’s help with?
198. According to the customer review, what is true about Sandy M.?
199. What is the item code of the other Elegana product that Sandy M. has used?
200. How did Elegana resolve a problem that Ms. Shin mentioned?
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