Questions 147-148 refer to the following memo. | MEMO
To: Wanda Morton and 9 others
From: Clifford Sanders, External Communications Specialist
Date: October 18
Subject: Bauer Mountain wind farm
In advance of Thursday’s press conference on the project’s status, I would like to issue the following reminder to members of the Renewable Energy Team and Media Relations Department. Since Ms. Trevino has designated me as our organizational spokesperson on the Bauer Mountain wind farm, I must be the one to handle media inquiries on the subject. Please pass this information on to any reporters who contact you. As you all know, the project continues to face some amount of opposition from members of the community for its possible impact on tourism. For that reason, it is crucial that our organization avoid making any remarks that are not informed by both expertise on the project and sensitivity to public opinion. | 147. According to the memo, who can answer media inquiries about the wind farm?
148. What is mentioned about the wind farm?
Questions 149-150 refer to the following advertisement. | Now that spring has arrived, many people are giving their houses or apartments a deep cleaning. But what if you don't have time to get rid of winter dust and grime yourself? Aspire Cleaners' dedicated staff will scrub every corner of your home from floor to ceiling—or, just the areas you ask us to handle. Call us at 555-0164 today. | 149. What does the advertisement suggest about spring?
150. What is indicated about Aspire Cleaners?
Questions 151-152 refer to the following announcement. | http://www.gleason.com GLEASON INTERNATIONAL AIRPORT (GIA)
NEWS & NOTICES
Announcement Regarding Misplaced Baggage
Following the recent delay or cancellation of many flights due to winter weather, GIA has accumulated several hundred pieces of misplaced baggage. The baggage is currently being kept securely in a temporary enclosure on our second floor, near the Domestic Departures Information Desk.
As the location and delivery of misplaced baggage is ultimately the airline's responsibility, owners of lost bags should begin by filing a report with their airline. However, in order to ensure that the baggage is dispersed in a timely fashion, we are also allowing people to search for their bags themselves. To do so, bring your airline ticket and luggage tag, along with a valid form of identification, to the entrance of the enclosure. A staff member will check your documentation and then escort you inside to search. If you have questions about this process, please call our Customer Support Team at 555-0176. | 151. What does the announcement indicate about GIA?
152. What are owners of misplaced baggage asked to do?
Questions 153-154 refer to the following text-message chain. | Rudra Agarwal [10:57 a.m.]
Marie, how's it going at Chicmode this morning?
Marie Everett [11:03 a.m.]
Very well! I've just finished looking over drawings of some potential pieces for the line, and their design team’s done a good job of capturing the essence of the Giga Cola brand.
Rudra Agarwal [11:04 a.m.]
Really? How so?
Marie Everett [11:05 a.m.]
Well, my favorite piece is a sweatshirt that displays our logo on a background of squares in different sizes and colors. It’s very playful. And I think it will appeal to a lot of people, not just our customers.
Rudra Agarwal [11:07 a.m.]
That’s great. Actually, our social media team just sent a report on reactions to the announcement of the line, and it's very encouraging. Four out of five comments have been positive. I’m feeling really confident about our decision to collaborate with Chicmode.
Marie Everett [11:08 a.m.]
Yes, it’s certainly looking good so far! | 153. What is Chicmode?
154. At 11:08 a.m., what does Ms. Everett most likely mean when she writes, “Yes, it’s certainly looking good so far”?
Questions 155-157 refer to the following e-mail. | From: Rebecca Whipple
To: Thomas Morgan
Subject: Re: Inquiry
Date: January 11
Attachment: Tuition Assistance Program Form
Dear Mr. Morgan,
Thank you for your inquiry about Brennan Insurance’s tuition assistance for employees who enroll at Esquivel University. Having completed your first year of employment, you do indeed qualify for this benefit.
Before taking any other steps, please speak to your department head, Ms. Yoshida, to check that she will provide you with the managerial recommendation required as part of the program application.
Next, visit this page to request an advising session with an enrollment counselor at Esquivel to design your educational path. The university offers two associate degrees and more than 50 bachelor’s degrees, most of which can be pursued part-time. Before your advising session, it is recommended that you prepare details about any college or university credits you already possess so that the counselor can determine whether they can be used toward your desired degree at Esquivel.
Once you are ready, you may apply to our program by completing the attached form.
Sincerely,
Rebecca Whipple
Employee Benefits Counselor, Brennan Insurance | 155. Why is Mr. Morgan advised to speak with Ms. Yoshida?
156. What does the e-mail suggest about Esquivel University?
157. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “Graduate degrees are outside of the scope of our program.”
Questions 158-160 refer to the following information. | PURCELL iX1600 SCANNER Troubleshooting Tips
For your convenience, Maist Hotel has put together this guide to common problems with our Purcell scanner. In addition to the tips below, we recommend confirming that all cables are securely connected. If none of these steps resolve your issue, call extension 200 from the phone near the business center door to summon a staff member.
| Issue | Possible Cause | Recommended Action | | Machine does not begin scanning. | Document feeder has not detected document. | Insert document fully into document feeder. | | Scanned image is too faint. | Low air temperature is affecting machine’s performance. | Go to “Machine Settings” and change “Scan Warm-up Time” to “Longer.” | | “Scan to Folder” function is not working. | Machine can scan only to USB when a USB flash drive is connected. | Check USB port on machine’s right side and remove any drives. | | 158. For whom is the information intended?
159. What is mentioned as a reason to call the provided phone number?
160. Why should the user change a setting on the scanner?
Questions 161-163 refer to the following report. | Themeification Service Center
Status Report
Issue:
Clients using our e-commerce Web site design themes have reported a problem with the shopping cart feature. The shopping cart icon is displaying a “1” to their site’s visitors even when the visitor’s cart is actually empty. This is only happening to visitors using the Champona Web browser.
Ticket filed with Themeification Service Center:
August 20, 5:48 p.m.
Current status:
We determined that the issue is caused by RealtaiI, a necessary software plugin used in the affected design themes. We notified the maker of Realtail on August 21 at 9:12 a.m. and asked to be updated when the issue was resolved.
Recommendation to affected Themeification clients:
Advise dissatisfied visitors to use a different browser when accessing your Web site. | 161. Why was the report written?
162. What is Themeification Service Center staff most likely doing currently?
163. What does the Themeification Service Center recommend that some clients do?
Questions 164-167 refer to the following e-mail. | From: gsasaki@vanhornpublishing.com
To: jmyers@jig-mail.com
Subject: Delicious Portugal assignment
Date: June 30
Attachment: Delicious Portugal
Dear Ms. Myers,
Attached you will find the manuscript for Danilo Costa’s Delicious Portugal. As we discussed, I need you to try out three of the recipes yourself and write a short report on the clarity and completeness of their instructions. Mr. Costa has assured me that all of his recipes were tested by non-professional cooks as required in his contract, but it’s important that an independent tester confirm their quality before we proceed with publication. Please include the recipe for custard tarts, on page 290, among those you test. As the introductory paragraph to that recipe explains, these have been one of Portugal’s most famous foods for centuries. Reviewers will be paying special attention to it.
Please complete this assignment by the end of the day on Sunday, July 5, and don’t forget to provide images of your receipts for any ingredient purchases. A check for your $300 fee plus reimbursement for expenses will then be sent out within 14 days.
Thanks,
Ginji Sasaki | 164. Who most likely is Mr. Costa?
165. What is Ms. Myers asked to do?
166. According to Mr. Sasaki, what is included in the attachment?
167. What will happen in July?
Questions 168-171 refer to the following letter. | Dear Valued Customer,
I am pleased to announce that Lakeside Pharmacy will be changing its name to Reviva Pharmacy as of May 1. The locations and contact numbers of our branches will remain the same. However, our Web address will now be www.reviva-pharm.com.
Lakeside Pharmacy was founded 14 years ago as a single storefront in Lakeside. Thanks to your support, it now comprises eight busy branches in three cities.
Our new name reflects our plans to continue growing into a national chain with locations throughout the country. You can rest assured, however, that our customers will always remain our priority. We will continue striving to meet your pharmaceutical needs with care and professionalism around the clock, 365 days per year.
Sincerely,
Kyung-Taek Park, CEO | 168. Why is the company changing its name?
169. The word “busy” in paragraph 2, line 2, is closest in meaning to
170. What is indicated about the company?
171. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “We look forward to assisting you at your local branch of Reviva Pharmacy soon.”
Questions 172-175 refer to the following text-message chain. | Stanley Bowman [9:36 a.m.]
Eleanor, Dazzle Home Goods wants to know if our warehouse can store 18 extra pallets of furniture parts from this afternoon until Thursday morning. They need time to resolve a distribution issue.
Eleanor Soto [9:37 a.m.]
We're pretty close to capacity right now. I'll have to check.
Stanley Bowman [9:39 a.m.]
Thanks. You know, this could help make up for that pallet of Dazzle lamps we misplaced last month.
Eleanor Soto [9:40 a.m.]
That's true, but taking on more inventory than we can hold could also lead to more mistakes. OK, I'm back in my office now. Let me open up the warehouse management software.
Stanley Bowman [9:44 a.m.]
And? Can we do it?
Eleanor Soto [9:45 a.m.]
You're in luck. A big shipment for Varney Paints is set to go out at noon, which leaves the north end of Stack 7B empty for a few days.
Stanley Bowman [9:46 a.m.]
Excellent! What loading docks should I have Dazzle send its trucks to?
Eleanor Soto [9:47 a.m.]
How many trucks will there be, and what time will they arrive?
Stanley Bowman [9:48 a.m.]
Two trucks, sometime between 3 and 3:30.
Eleanor Soto [9:49 a.m.]
OK, I'll enter the information into the system and let you know about the loading docks in a few minutes.
Stanley Bowman [9:50 a.m.]
Sounds great. Thanks again, Eleanor. | 172. What are the writers discussing?
173. What is suggested about Ms. Soto?
174. At 9:45 a.m., what does Ms. Soto mean when she writes, “You’re in luck”?
175. What will most likely happen next?
Questions 176-180 refer to the following article and e-mail. | LOS ANGELES (May 3)—Connection Studios has hired Australian Lucas Pearce to direct its upcoming film Black Door. Mr. Pearce gained widespread attention this spring with his debut feature, The Farm, a terrifying ghost tale that received glowing reviews. Black Door, which will star Tamara Burns, is a psychological thriller set in a hospital. With a budget of $8 million, it represents a significant increase in scale for Mr. Pearce, as The Farm reportedly cost just $700,000 to make.
According to the press release issued by Connection, Black Door will begin shooting in November and is scheduled to arrive in theaters in October of next year. The studio also indicated plans to screen the film a few months earlier at the Fleming Film Festival that summer, presumably hoping that positive reviews from attendees will build anticipation among audiences. | | To: lucas.pearce@sno-mail.com
From: gloria.ingram@connectionstudios.com
Date: August 29
Subject: Black Door
Attachment: Feedback
Dear Lucas,
My assistant has compiled the attached feedback on Black Door from those who attended its premiere screening at the Sutton Film Festival. It includes official reviews as well as social media reactions from influential members of the industry.
As you may already know, there was a lot of praise for the movie’s sense of atmosphere, but also widespread agreement that its pace is sluggish. Several people mentioned that the scenes about the main character’s son, in particular, take up a lot of time without being relevant to the plot.
Given this response, we would like you to work with the editor to cut as many of those scenes as possible. When you’re finished, I’ll arrange a test screening for the other producers and studio executives. I hope that you’ll be able to work quickly and that no additional filming will be necessary. We want to keep our scheduled release date of October 7 so that Black Door will have a full week in theaters before Artifact comes out, as there are rumors that it will be stiff competition for us.
Gloria Ingram
Senior Vice President of Production, Connection Studios | 176. What is NOT mentioned in the article about The Farm?
177. What does the article suggest about Black Door?
178. What is the main purpose of the e-mail?
179. What is implied about the first screening of Black Door?
180. In the e-mail, what is indicated about Artifact?
Questions 181-185 refer to the following e-mails. | From: osullivan@nortech.com
To: inquiries@haywoodhub.com
Subject: Office space inquiry
Date: Thursday, February 2, 10:08 a.m.
Hello,
I am contacting your business by e-mail because I cannot seem to reach you via phone; each time I call the number listed on your Web site, a message says it is “unavailable.” I am seeking a coworking business in Haywood from which I can work remotely for a few weeks while dealing with a family matter. I would need a private office and the use of two large computer monitors, and my budget limit is $100 per week. Does Haywood Hub have what I am looking for? Also, I see from your Web site that you offer parking. Could you let me know how much you charge for it, and also whether the parking area is enclosed? I hope to hear from you very soon.
Olive Sullivan | | From: edchisholm@haywoodhub.com
To: osullivan@nortech.com
Subject: Re: Office space inquiry
Date: Thursday, February 2, 11:42 a.m.
Dear Ms. Sullivan,
I apologize for the difficulty you experienced while calling us. There was a phone service outage across our area this morning due to a tree branch having fallen on a phone line. Luckily, the issue was handled quickly.
As for your inquiries, I am pleased to tell you that we currently have suitable spaces open on our second floor for $96 per week, inclusive of the charge for the computer accessories you require. The parking fee will be waived if you pay by the week or month, and though our parking area is not enclosed, most of the spaces are covered by shade canopies.
While we do allow walk-ins, it is best to book a space ahead of time to ensure that one will be available. You can respond to this e-mail or call me directly at extension 3 from our main line in order to do this. I am also happy to answer any further questions you might have.
Sincerely,
Ed Chisholm, Service Manager
Haywood Hub | 181. In the first e-mail, what does Ms. Sullivan mention about herself?
182. What is true about the spaces on Haywood Hub’s second floor?
183. What does Mr. Chisholm offer Ms. Sullivan?
184. In the second e-mail, the word “covered” in paragraph 2, line 4, is closest in meaning to
185. What does the second e-mail indicate about Haywood Hub?
Questions 186-190 refer to the following e-mails and price list. | From: Arthur Rhodes <arhodes@birchadvisors.com>
To: contact@caldwellresortrentals.com
Subject: Inquiry about group rental
Date: 10 November, 9:21 a.m.
Dear Caldwell Resort Rentals (CRR),
In December, my work team will take a skiing trip as a team-building activity. My family and I visited Caldwell Resort last year, and everyone had a great time. We never used your rental service, but one of my team members said he was impressed with the quality of your items. For our visit, skis, poles, and boots are needed. To comply with our company’s safety guidelines, protective headgear must also be worn. Please let me know your rates at your earliest convenience.
Thanks,
Arthur Rhodes | | From: contact@caldwellresortrentals.com
To: Arthur Rhodes <arhodes@birchadvisors.com>
Subject: RE: Inquiry about group rental
Date: 10 November, 3:58 p.m.
Attachment: CRR_Price_List
Dear Mr. Rhodes,
Thank you for your interest in CRR’s services. Please find attached the price list for the upcoming season. Due to high customer demand, we are offering snowboard rentals for the first time. Our staff is available to help with selecting boot sizes to ensure a proper fit. Should you have any questions, please feel free to contact me at this address or by phone at (940) 555-4802. I hope you and your group members have a wonderful time enjoying the slopes here at Caldwell Resort.
All the best,
Allison Millard | | Caldwell Resort Rentals Price List
| Package | One-Day Rate | Two-Day Rate | | Package 1: Skis only | £22.00 | £35.00 | | Package 2: Skis, poles, & boots | £30.00 | £48.00 | | Package 3: Skis, poles, boots, & helmet | £32.00 | £50.00 | | Package 4: Snowboard only | £25.00 | £40.00 | | Package 5: Ski jacket, ski pants, & gloves | £22.00 | £35.00 | - We are open from mid-November to mid-February, depending on the weather.
- Items must be returned by 4:30 p.m. or you will be charged for another day.
- Items are offered on a first-come, first-served basis, so reserving items in advance is strongly advised.
- All rental charges include insurance against breakage but not against loss.
- We can accommodate nearly every size, from children aged 5+ up to XL adults.
| 186. What does Mr. Rhodes indicate in the first e-mail?
187. Which rental package would be best for Mr. Rhodes’s group?
188. How much does CRR charge for using its newest rental package for one day?
189. What is indicated in the price list?
190. According to the price list, what is suggested about all rental items?
Questions 191-195 refer to the following Web page, chart, and e-mail. | http://www.green-run.com/volunteering VOLUNTEERING AT A GREEN RUN
One reason for the growing popularity of Green Runs all over the world is that participation in this weekly outdoor running event isn’t limited to joggers.
People able to walk a Green Run course can volunteer to set out the course markers beforehand, take them down afterwards, or help by “tail-walking”—walking after the last runner to ensure that no one is left behind on the course. Those who can only sit may act as course marshals, directing the runners at some of the course’s major turns. And people handy with technology are needed to stand at the finish line and, with the help of the Green Run smartphone app, record finish times or scan runners’ participation barcodes.
To get started as a volunteer, send an e-mail to your local event coordinator. All volunteers will be required to create a Green Run membership here before assisting with their first event and must be reachable by mobile phone on the day of the event. | | Wingfield Green Run Volunteer Assignments for June 7
| Role | Number of People Needed | Volunteers | | Course set-up/take-down | 3-5 | Stuart White, Guillermo Ramos, Donna Goldman* | | Tail-walking | 2+ | Reuben Linney, Nicolette Picardo | | Course marshaling | 4+ | Alexis Vu*, Patrick Scanlan, Maria Serrano, Blair Wilson | | Timekeeping | 1 | Peter Pospisil | | Barcode scanning | 2-4 | Travis Neisewander, Carolyn Shelby*, Svetlana Tesnes | *New volunteer | | From: Bethany Trudeau
To: Grady Chandler
Subject: Volunteering
Date: June 10
Hi Grady,
How was last Saturday’s Green Run? I’m sorry I missed it—I sprained my knee while helping a friend move the day before. Actually, I won’t be able to run again for a few weeks. But I’d like to stay involved by volunteering, and I remembered that you’re the volunteer coordinator for Wingfield. Is there a way I could help out this week while staying off my feet? Let me know.
Thanks,
Bethany | 191. What does the Web page suggest about Green Runs?
192. What is NOT listed as something that volunteers must do?
193. Based on the information in the chart, what can be concluded about Mr. Neisewander?
194. What is one reason Ms. Trudeau wrote the e-mail?
195. What will Mr. Chandler most likely encourage Ms. Trudeau to do?
Questions 196-200 refer to the following Web page, advertisement, and delivery confirmation. | https://www.heredia.com/ appliances/cooktops/ec7030a Heredia Bright 30-inch Electric Cooktop (EC7030A)
This cooktop offers cutting-edge convenience and precision. Its four burners can be monitored and adjusted from your smartphone with the Heredia Bright app. Each burner can also be set to an exact degree temperature, making it easy to cook delicate dishes like sauces and candy.
Features:
- Completely smooth glass surface enables easy cleaning
- Includes one extra-powerful 3100-watt burner for quick boiling
- Syncs wirelessly with Bright kitchen hoods; hood fan and lights automatically turn on when cooktop does
- Hot surface indicator light and locking function ensure safety
Model EC7030A is eligible for financing through the Tally payment platform. Click here to sign up for Tally before making your purchase. | | Heredia SPRING INTO INNOVATION SPECIAL
Let innovation bloom in your kitchen! This spring, earn a generous rebate by purchasing at least three kitchen appliances from among Heredia’s Bright line of smart home electronics. The more you buy, the more you get back!
• Three appliances: $300
• Four appliances: $550
• Five appliances: $800
• Six or more appliances: $1,050
All purchases must be made between April 1 and May 31 from our Web site or any authorized Heredia dealer. To claim your rebate, submit your receipts at www.heredia.com/rebates by June 30. Rebates will be mailed within 8–10 weeks. | | Heredia
www.heredia.com
1-800-555-0164
DELIVERY CONFIRMATION
Order No.: 56403
Order Date: April 9
Customer: Clark Eubanks, 710 Henry Drive, Shannett, RI 02809
Delivery Date: April 18
| Items | Quantity | Installation Required? | | Bright Ultra Fresh Dishwasher (DW7550S) | 1 | Yes | | Bright 30-inch Electric Cooktop (EC7030A) | 1 | Yes | | Bright 28-cubic-feet Four-door Refrigerator (RF78233H) | 1 | Yes | | Bright 1.1-cubic-feet Countertop Microwave Oven (MO74403M) | 1 | No | The above items were delivered in good condition, and any required installations were performed satisfactorily.
Signature of Customer or Designated Recipient: Clark Eubanks | 196. What does the Web page indicate about model EC7030A?
197. In the advertisement, what is suggested about the Spring into Innovation Special?
198. What is indicated on the delivery confirmation?
199. What is implied about Mr. Eubanks?
200. What is the highest rebate Mr. Eubanks can receive?
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