Questions 147–148 refer to the following text message. | To: Jack Hamilton (492-555-0169)
From: Susie Page (865-555-0132) Date: January 9, 11:52 a.m. Good morning, Jack. I’ve been feeling really ill since last night, so I’m afraid I’m going to be off work today. I was due to give the sales presentation to our potential clients with Terry today. Could you let him know I can’t make it? He’ll have to do it alone, unfortunately. | 147. Why did Ms. Page send the message?
148. What does Ms. Page ask Mr. Hamilton to do?
Questions 149–150 refer to the following advertisement. Our birthday gift to you! To celebrate our fifth year of operations, Claude Clothing is offering a coupon for free delivery to our loyal customers on orders of $40 or more. Claude Clothing is rapidly becoming famous for providing quality garments at affordable prices. We expect our winter catalog to be our most popular yet, and urge you to take advantage of this fantastic offer. This coupon may only be used when placing an order via telephone, our Web site, or postal order. One usage per customer. Visit our Web site for terms and conditions. | 149. What is mentioned as a requirement for the coupon?
150. When is the coupon NOT valid?
Questions 151–152 refer to the following notice. Lee’s Dry Cleaner – Customer Notice Lee’s Dry Cleaner has enjoyed serving the community of Bambridge throughout the last twenty years. Our business has now grown to such a size that we need to move from our Grove Street store to a bigger location. Our new store will be located on Westfield Avenue, and we will be reopening there on October 7. To celebrate our move, we will be offering a free suit dry-clean to our first 50 customers on a first-come, first-served basis.
We look forward to welcoming you to our new location. Ryan Lee,
CEO | 151. What is the main purpose of the notice?
152. What will some customers receive for free?
Questions 153–155 refer to the following memo. | To: Beniston Employees
From: Bradley Weekston, Product Manager
Date: June 2
Subject: Product line As many of you will be aware, our engineering team has been developing a new line of kitchen appliances to be launched this fall. This range of merchandise has now been finalized. As such, several training workshops will be held in August to familiarize you with the features of the new products. Staff must tell their manager by the end of the week which workshop they are able to attend. All employees will be paid at the overtime rate for attending this training. We realize this is a transitional time for our company as we embrace a new product line that will hopefully enable us to become the number one supplier of kitchen appliances in the country. We assure you that the workshops will provide you with all the information you need in order for you to perform your sales role effectively. If you have any concerns after attending the training day, please e-mail me at b.weekston@beniston.org. I will be happy to answer your questions. | 153. What is the memo mainly about?
154. What are employees being asked to do?
155. Who are employees instructed to contact with their concerns?
Questions 156–157 refer to the following text-message chain. | Hesham Hamam (5:27 p.m.): Where are you? You left for the bakery 30 minutes ago, and now the party’s about to start. Carol Munn (5:28 p.m.): There’s a problem with the cake. They spelled Erik’s name wrong, so I’m having them fix it. I should be back in 15 minutes. Hesham Hamam (5:29 p.m.): I see. Well, make sure you come in the office’s back door so Erik doesn’t see the cake. Carol Munn (5:29 p.m.): Sure. And sorry I couldn’t help set up as planned. Hesham Hamam (5:30 p.m.): It’s OK. Hurry back. | 156. At 5:27 p.m., what does “Where are you?” most likely mean?
157. What does Mr. Hamam ask Ms. Munn to do?
Questions 158–160 refer to the following announcement. The Blue Pineapples Live at Theakston Arena March 18–19
The Blue Pineapples experienced huge success with their debut album My Saddest Fantasy, which sold over 2 million copies worldwide and reached number 1 in the U.S. charts. Critics described their music as “groundbreaking” and “unique,” with Dashfork magazine calling them “an eclectic musical breath of fresh air.” Now the Chicago-based band is embarking on its third tour, returning to the East Coast after its last run through the western states. NT1 Productions is delighted to announce performances at Theakston Arena in the western states. As part of this, NT1 Productions is delighted co announce chat the band will be returning to the Boston's Theakston Arena for its fir t how there in three years. There will also be a signing event prior co one of the shows. The band will play on two consecutive evenings, with support band The Institution opening the performance. The schedule and pricing are as follows:
Tickets go on sale at noon on Thursday, January 29, at www.thebluepineapples.com, and a live radio interview will air on Rocker FM. | 158. What is indicated about The Blue Pineapples?
159. What can be inferred about the signing event?
160. On which date will tickets be available?
Questions 161-163 refer to the following e-mail. | To: Eli Ollinger
From: Toronto Friends Group Management
Subject: Welcome!
Date: September 13 Dear Mr. Ollinger,
Thank you for joining the Toronto Friends Group on YourGroups.com. We are Toronto citizens and visitors who want to make new friends while learning, teaching, and practicing language skills. — [1] —. Our most popular languages are English, Spanish, French, Korean, and Japanese, but it is often possible to find a native speaker or fellow learner of other languages as well. Our gatherings are held at the Springwood Cafe in Etobicoke on Tuesday evenings and Sunday afternoons. — [2] —. Please take a few minutes to set up your member profile page, which lets other members know about you and your language interests. — [3] —. Then, see this page for an explanation of how our gatherings usually work and how to prepare for them. Please note that members must RSVP at least one hour in advance for all gatherings. Also, if you RSVP a “yes” but do not attend the event you signed up for, you will not be allowed to participate in future gatherings for one month. — [4] —. It is important that all of our members are enthusiastic and reliable. We hope to see you soon.
Sincerely,
The Management Team | 161. What happens at Toronto Friends Group gatherings?
162. What will most likely cause a member to not be able to attend a gathering?
163. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong?
“A map with directions and parking information for this venue can be found here.”
Questions 164-167 refer to the following online chat discussion. | Lucek Koziol, 11:36 a.m.: Do you two have a minute to chat? I wanted to check on how the Sterling juice account is coming along. Josh Pronsky, 11:36 a.m.: Sure. It's going well. Account Planning is finished with the target audience research. They said they'll have the report to us by the end of the week. Lucek Koziol, 11:37 a.m.: Good. So when can Creative expect your brief? Sabrina Beck, 11:37 a.m.: On May 20, as scheduled. Lucek Koziol, 11:37 a.m.: Alright. Any problems working with Sterling so far? Josh Pronsky, 11:38 a.m.: Just that it takes them a long time to reply when we e-mail them. We've had to follow up with phone calls a couple of times. Lucek Koziol, 11:39 a.m.: I see. Well, tell me if that gets serious. Is there anything else I should know about? Sabrina Beck, 11:40 a.m.: Nothing that's related to this account. But we'd like to ask something about submitting expense reports. Lucek Koziol, 11:41 a.m.: Go ahead. Sabrina Beck, 11:41 a.m.: Finance is saying that all expense reports from Account Services need your approval before they're submitted. Is that right? We've never had to do that before. Lucek Koziol, 11:42 a.m.: That's a new policy and it only applies to certain accounts. Didn't you get the e-mail about it? I'll forward it to you now. | 164. Why does Mr. Koziol begin the chat?
165. What does Mr. Pronsky indicate is difficult about working with Sterling employees?
166. At 11:41 a.m., what does Mr. Koziol most likely mean when he writes, “Go ahead”?
167. What department do Mr. Pronsky and Ms. Beck most likely work in?
Questions 168-171 refer to the following article. NEW HORIZONS, INC. TO EXPAND OPERATIONS San Diego, April 2— Director Richard Walsh announced at a press conference yesterday that New Horizons is to expand into Europe and the Middle East. Speaking to reporters, the director claimed that the time was right to explore new, untapped markets and he stated that time confident that the firm would be successful in competing with rival sporting attire manufacturer Speedigrab in these regions. Renowned within the industry for being a fierce negotiator, Walsh went on to declare that he will relocate to Germany to personally oversee the transition. Once there, he will hope European customers are just as enthusiastic about his company's range of ports clothing as American consumer. The Richard Walsh story is a classic example of the American dream. Coming from a working-class family in North Carolina, he took his first job at automobile manufacturer Typhoon at the age of sixteen. From there, Richard spent a few year working for real-estate developer Home Comforts. His potential was quickly recognized, and at the age of twenty-three, he was elected to the board of director . He finally made the move to New Horizons last year in order to explore his passion for outdoor activities. | 168. What is Mr. Walsh known for?
169. What type of business most likely is New Horizons?
170. At which company did Mr. Walsh begin his career?
171. What happened during Mr. Walsh’s time at Home Comforts?
Questions 172–175 refer to the following press release. Ogami and Ryan Centre to Partner Up
BRISBANE (February 3)—Today, rising start-up Ogami, Inc. announced that it has formed a partnership with the renowned Ryan Centre. — [1] —. The centre, a hub for sustainable energy technology, will make its considerable resources available to Ogami for the continued development of the Ogami-X wind turbine.
"The opportunity to work with such an excellent group of scientists and engineers in this cutting-edge facility is very exciting for us," said Mary Flynn, president and CEO of Ogami. "Their expertise in the field of wind energy will help advance our development program more quickly and perhaps in ways that we don't expect." — [2] —.
Situated deep within the University of Brisbane's main campus, the Ryan Centre has a world-class reputation for research and education. — [3] —. As a pioneer in collaborations between universities and industry, it employs more than 200 engineers and scientists with extensive knowledge of solar, wind, and geothermal power.
Dr. Elias Martin will lead the effort at the Ryan Centre to build on Ogami's initial model and continue to refine the product's design. — [4] —. At Ogami's first development meeting held at the centre, he expressed hope that the Ogami-X would be ready for market within a year and added, "What we create here could have a noticeable positive impact on the world." | 172. What is the research focus of the Ryan Centre?
173. What does Ms. Flynn suggest about the partnership?
174. What is indicated about the Ryan Centre?
175. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong?
“His team will initially focus on specifications such as blade shape and rotor construction.”
Questions 176-180 refer to the following order dispatch and e-mail. Orbital Office Furniture Supplies
Unit 9 Business Park, Cincinnati, OH 94932
Dispatch date: March 30
Customer Account No: 70670532
To Be Delivered To: Ergomath Design
Order Number: #DR4032 | Item Code | Quantity | Price per unit | Total price | | #C43 | 18 | $49.95 | $899.10 | | #H503 | 4 | $159.95 | $639.80 | | #X110 | 1 | $279.99 | $279.99 | | #D60 | 5 | $24.95 | $124.75 | | Balance Due: | | | $1,943.64 | Payment will be automatically processed 7 days after the dispatch date. Thank you for your patronage. | | To: William Mobile <wmobile@orbitaloffice.net>
From: Betty Controlle <bcontrolle@ergomath.com>
Date: April 5
Subject: Order Number: #DR4032 Dear Mr. Mobile,
We received our order of new office furniture late yesterday afternoon. I've just finished examining the package, and I'm afraid to report that it's not satisfactory. We have always used Orbital Office as our furniture supplier, but this is the second erroneous order that we have received with.in the last month. The invoice clearly states that we have been billed $899.10 for the office chairs, which seems far too high. Looking at your catalog here, the unit price of this item is just $29.95. We expect that you will credit our account for the difference as soon as possible. In addition, the height of the large boardroom table that we ordered seems to be far too short. After setting it up, we noticed that U1e chairs do not fit underneath it at all. When I spoke to you about its dimensions on the phone last week, you assured me that it was more than suitable for om purposes. As you can imagine, I am extremely disappointed. These furniture items were purchased in good time for our directors' meeting on Friday, and so this situation needs to be rectified before then. As I am going out of town on a business trip for the next two days, I have passed your details on to my colleague, Wayne Rollings. He has agreed to phone you this afternoon to discuss arrangements for picking up the table and delivering a larger one. We hope that such mistakes will not happen in U1e future so that we may continue our mutually beneficial business arrangement. Sincerely,
Betty Controlle
Assistant Regional Manager,
Ergomath Design | 176. What is true about the invoice?
177. For what product was Ergomath Design most likely billed incorrectly?
178. What does Ms. Controlle mention about the table she ordered?
179. What will Mr. Rollings most likely talk about with Mr. Mobile?
180. In the e-mail, the word “dimensions” is closest in meaning to
Questions 181-185 refer to the following advertisement and form. Job Opening
Job Title: Graphic Designer
Location: Base-Solutions, 18 Carver Street, Albuquerque. Role to begin January 2.
Role: As an experienced graphic designer, you will be working closely with coworkers to produce high-quality, sophisticated architectural designs that adhere to current city-wide planning guidelines. You will be responsible for liaising with clients in order to determine the specifications they require. You will also be required to use the Cityscape computer program, and be comfortable with using this software to output your designs.
Requirements: - A four-year degree from a university or equivalent
- Extensive knowledge of the Cityscape computer software and 2+ years of experience using this program are essential
- A strong work ethic and an ability to work well within a team. Robust communication skills are also desirable, along with a friendly and personable demeanor
Application process: Please send a completed application form addressed directly to Caroline Hams, Team Manager at Base-Solutions, 54 Jesse Avenue, Albuquerque, NM 92013 by February 27. Successful candidates will be invited to attend an interview on March 11. | Base-Solutions Job Application Form Position Applied For: Graphic Designer
Date Completed: February 2
Name: Nathan Bridges
Address: 402 Greenacre Road, Albuquerque, NM
Tel. no.: 555-0115
Academic qualifications:
Four-year degree in Graphic Design from The University of Albuquerque
Previous experience: - Runefix Graphic Solutions – Graphic Designer
- Cutting Edge Design – Design Assistant
- Maxifun Bike Rental Store – Assistant
Additional comments:
I consider myself a very hard-working and enthusiastic individual, who has the ability to work well both as part of a team and individually. I have almost 18 months of experience using Cityscape at my most recent job as a designer, and I feel that I have a good understanding of the program. I also believe myself to be a friendly and approachable person, maintaining good working relationships with all of my colleagues. I would also like to mention that I am contracted to my current company until the end of May. | What is NOT a stated duty of the job?
What is the deadline for application submissions?
Where is Mr. Bridges currently employed?
Why might Mr. Bridges be considered unsuitable for the job?
What does Mr. Bridges indicate will take place in May?
Questions 186-190 refer to the following e-mail, advertisement, and review. To: Sophie Hamm <shamm@bgiocorp.com>
From: Kyle Kim <kkim@bgiocorp.com>
Subject: Company Relocation
Date: August 2
Attachment: Requirements
Hi Sophie,
The board has finally decided our company will move to Seattle on October 24. Now, the next step is researching the different moving companies, and I would like you to do this. I have attached a list of the requirements we have, so please refer to the central points when trying to find the company that best fits our needs. It is particularly important we find a company with good insurance coverage. When you have finished, e-mail me a list of the best choices. Thanks.
Kyle | Crane Movers
With over 300 locations all over the country, Crane Movers offers the best moving services. Our team is committed to ensuring your belongings are taken safely from one place to another. And we're now offering a free tracking system for cross-country moves so you know where your belongings are at all times.
Residential Package: Whether individuals or families are moving to the next town or across the country, our movers will carefully pack belongings and bring them safely to their destination. Crane Movers wants to help college students during the month of August. Show a form of student identification and receive a free Tyrell Bookstore gift certificate after your move.
Corporate Package: Is your company relocating? Our professionals are prepared to help you and your employees transfer to a new place of business. We'll take great care of your business' machinery, documents, and other goods. Crane Movers is also offering 10% off corporate moves in September.
International Package: Moving to Madrid? Relocating to Singapore? Our experts are here to help make any move abroad go as smoothly as possible. Crane Movers offer a wide range of services from assisting with visa and immigration forms to picking the best mode of international transportation.
Please contact us at 800-555-0184 to speak to one of our representatives and receive a free price quotation on all our packages. | Testimonial HOME | MENUS | REVIEWS | LOCATIONS Written by: Sophie Hamm
Date: October 30
Our company used Crane Movers one week ago when our office relocated. The move could not have gone smoother. We were so pleased with their professional service. We were able to track all our boxes in transit, and everything was delivered in great shape. I would definitely recommend the corporate package to other companies. | What is the purpose of the e-mail?
In the e-mail, the word “central” in paragraph 1, is closest in meaning to
What is included in the Residential Package?
What is probably true about Crane Movers?
What is suggested about Ms. Hamm?
Questions 191-195 refer to the following information, letter, and e-mail. The Carlberg Submission Rules
Thank you for your interest in contributing to The Carlberg. The Carlberg reviews literary submissions regularly throughout the year. We only take submissions on our Web site, and our review process can take anywhere from two to four months.
Please adhere to the following guidelines: - 1. The work cannot be submitted by anyone other than the writer himself.
- 2. Applicants must submit original work. The work cannot have been published or will be published anywhere else such as in books, magazines, journals, Web sites, etc.
- 3. The work must be submitted in English. Translations are allowed, but the work must not have been published in English elsewhere.
- 4. Each work must be 2,000 words (4 pages) or less. It must stand alone as an individual piece. It cannot be identified as part of any sequence of work.
- 5. Each applicant is allowed to submit one original piece of work per submission. Submissions by the same applicant can be made up to 5 times per year.
|
The Carlberg
March 23
Nathan Jacobs
1714 Franklin Road
Chicago, IL 60600
Dear Mr. Jacobs,
Thank you for submitting your work, Overcoming the Odds. I thoroughly enjoyed reading your story, and I would be honored to publish it in The Carlberg.
I have enclosed some instructions and documents on the next steps of the publication process. Please read the forms carefully. Also enclosed are some notes from our editors about shortening your five-page story.
In order to arrange a visit to our New York offices, I will contact you by phone on April 2 at 10:30 A.M. If you have any questions or concerns before then, please feel free to contact me.
Sincerely,
Deborah McGill
Enclosures |
To: comments@thecarlberg.com
From: Heather Cameron <heather@jrmail.com>
Date: July 28
Subject: To Editors
Dear editors of The Carlberg,
I am writing to express my delight with this month's short fiction piece about one man's journey around the world and how he overcomes the many obstacles he faces. The story made me reflect on my own life and the meaning of never giving up. The author's humorous approach combined with his gift of words made Overcoming the Odds a great read. I was shocked to learn he has never been published before. I look forward to more incredible stories from him in the future.
Heather Cameron | What is The Carlberg?
What is true about The Carlberg submission process?
What is indicated about the first draft of Overcoming the Odds?
In the e-mail, the word “reflect” in paragraph 1, is closest in meaning to
What is suggested about Mr. Jacobs?
Questions 196-200 refer to the following Web page, form, and notice. Symon Botanical Gardens Symon Botanical Gardens opened over 40 years ago and currently has over 20 gardens on a 250-acre land in the center of Symon City. Symon Botanical Gardens is open throughout the year Tuesday through Sunday from 7 A.M. to 7 P.M. Exceptions can be made for special exhibitions, previews, and events causing early or late closures of specific areas. For individual and group ticket prices, click HERE.
Events happening in July:
- Water Lilies Pond: Starting in mid-July, these beautiful pink, yellow, and purple water lilies bloom and can start to be seen gracing a pond across from Heath Conservatory.
- Ted Forest: After years of restoration, the forest has finally reopened to the public. Visitors can trek through the forest on guided paths to see trees, plants, and animals.
- Gold Lawn: There will be live performances that are free for all guests every Thursday night. Some special performers include The Falcons Jazz Band and Symon City Orchestra.
For more information about upcoming and current exhibits as well as our permanent and seasonal gardens, click HERE. |
Symon Botanical Gardens - Permit Application for Filming
Name: Cassandra Wiley
Production Company Name: Plent Film Productions
Phone Number: 555-0094
Type of Film: Documentary
Requested Location for Filming: Orchid Place
Requested Date for Filming: August 28
Requested Time for Filming: 5 A.M. – 2 P.M.
Number of People: 20
Equipment List: cameras, tripods, microphones, lighting stands
Special Requests: Our production team noticed a greenhouse in the northwest corner of Orchid Place and wanted to know if we could have permission to film inside the greenhouse as well. |
Notice This area will be temporarily closed for a film production on August 28. Access will be limited to all visitors until 2 P.M. We kindly ask all guests to keep the volume of their voices to a minimum so as not to disrupt filming. In the meantime, please visit all our other great exhibits and gardens.
– Symon Botanical Gardens | What is indicated about Symon Botanical Gardens?
What will NOT be available at Symon Botanical Gardens in July?
What did Ms. Wiley most likely request Symon Botanical Gardens do?
Where most likely is the notice posted?
In the notice, the word “volume” in paragraph 1, is closest in meaning to
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