Questions 147-148 refer to the following advertisement. Taxes giving you a headache? Enterprise, Inc. can help! Our experienced and certified accountants can assist you with the following: • Tax preparation for individuals or small businesses • Payroll and bookkeeping services • Resolving issues from previous tax years • Setting up a new business We can customize our service package to fit your needs. E-mail David Robinson at david.r@enterpriseinc.net to request an estimate of fees. | 147. What is indicated about Enterprise, Inc.? 148. According to the advertisement, why should people contact Mr. Robinson? Questions 149-150 refer to the following text-message chain. Luis Santos (2:39 P.M.): What did you think of the updated budget report for April that I e-mailed? Does everything look correct? Zhen Tai (2:41 P.M.): I didn’t receive anything like that from you. Let me check my junk mail folder. Zhen Tai (2:45 P.M.): There’s nothing there. Luis Santos (2:46 P.M.): That’s strange. I sent it a few hours ago. Zhen Tai (2:48 P.M.): I don’t know what happened. I’ve received several e-mails from other people just fine. Luis Santos (2:49 P.M.): When would you have time to review it? Zhen Tai (2:50 P.M.): Not until after 4. I’m just on my way to a meeting with Ms. Styles. Luis Santos (2:52 P.M.): All right. I’ll leave a printed copy on your desk. Zhen Tai (2:53 P.M.): OK. I’ll look it over as soon as I get back. | 149. At 2:46 P.M., what does Mr. Santos most likely mean when he writes, “That’s strange”? 150. What will Ms. Tai most likely do next? Questions 151-152 refer to the following form. Jackson Building, Apt #422 1052 Farburn Terrace, STAPLEFORD, NG9 4SA Date of Request: October 23 Request Made by: Ruby Sinclair Maintenance Worker: Quinn Warner Description: Hot water in bathroom not working Status: The upper heating element on the hot water heater is faulty. I have ordered a new one. Installation is scheduled for October 25. Signature: Quinn Warner | 151. Why was the form written? 152. What has Mr. Warner done? Questions 153-154 refer to the following notice. Apartment for Rent Edington Realty is pleased to offer a spacious three-bedroom apartment in Crossett Tower. The apartment is located on the fifth floor and comes with modern appliances, air conditioning, and a video intercom system. Crossett Tower is located in the popular suburb of Bingham Heights, just a few blocks from Amarillo Station. The building features underground parking, a rooftop garden, and a ground-floor gym for tenants. The apartment may be rented on a one- or two-year lease, with further renewal possible. Interested parties should complete an application form, downloadable from the Edington Realty Web site, and submit it along with a character reference letter from a current or previous landlord. | 153. What is indicated about Crossett Tower? 154. What should applicants send to Edington Realty? Questions 155-157 refer to the following schedule. Meadowview Cinema Weekly Schedule: Friday, April 14-Thursday, April 20 Title | Genre | Matinee (Sat. & Sun. Only) | Evening Show (Daily) | Night Show (Daily) | The Quiet Calling* | Thriller | — | 7:20 | 9:35 | Chicago Chase* | Action | 3:15 | 7:05 | 9:20 | Alien Adventure | Family | 3:30 | 7:10 | — | The Brandon Brothers | Comedy | 3:20 | — | 9:15 | *Patrons under 13 will not be permitted. Our box office opens on weekdays at 6:00 P.M. and weekends at 1:30 P.M. Tickets may be purchased for shows up to one week in advance. We accept exchanges on tickets up to the day prior to the show. We do not offer refunds on tickets. | 155. What is implied in the schedule? 156. Which film is not shown at night? 157. What is indicated about tickets? Questions 158-160 refer to the following e-mail. To: Mary Shelburne <shelburnm@hilltopmfg.com> From: Dale Cantrell <cantrolld@hilltopmfg.com> Date: November 17 Subject: Health and Safety Dear Ms. Shelburne,
I have just been notified that our facility will be inspected by the Department of Health and Safety this Friday, November 20, starting at 9 A.M. — [1] —. Therefore, make sure that all staff members are wearing their required hard hats, gloves, and safety goggles. You should also issue new items to those who have damaged or outdated gear.
— [2] —. We will have to shut down some of the machinery for inspection, but I don’t know how long that will take. — [3] —. As a result, please assign overtime shifts as necessary to catch up. — [4] —.
Thanks, Dale Cantrell Facilities Manager, Hilltop Manufacturing | 158. Why did Mr. Cantrell send the e-mail? 159. What is Mr. Cantrell unsure about? 160. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “The inspector will check that all regulations are being followed correctly by employees.” Questions 161-164 refer to the following text-message chain. Kapoor, Amit (8:14 A.M.): I’m here at Evergreen Park, in the Ritter Avenue lot. Where can I unload the truck? Wolfe, Elaine (8:16 A.M.): Our booth for the festival is on the opposite side of the park. You’re better off driving over to the Union Street lot. We’re behind the main stage. Rivera, Fred (8:19 A.M.): Do you need help unloading anything? I’m picking up our exhibitor passes at the park office now, but I’ll be back at the booth after that. Kapoor, Amit (8:20 A.M.): It’s covered. I brought Dave with me to help carry things. Rivera, Fred (8:22 A.M.): OK, great. It looks like perfect weather for the festival. And I’m really looking forward to seeing the demonstration by Napoli Restaurant. Wolfe, Elaine (8:23 A.M.): Right. I heard that the founder, Angelo Duca, will be showing how to make a variety of sauces. Kapoor, Amit (8:27 A.M.): Let’s work in shifts so we have time to browse the rest of the festival. Wolfe, Elaine (8:29 A.M.): Good idea. Fred, on your way back, can you pick up some bottled water for us if you see any for sale? Rivera, Fred (8:30 A.M.): No problem. | 161. What is suggested about the writers’ booth? 162. At 8:20 A.M., what does Mr. Kapoor most likely mean when he writes, “It’s covered”? 163. What can be inferred about Mr. Duca? 164. What is Mr. Rivera asked to do? Questions 165-167 refer to the following Web page. http://www.uniquehomeinteriors.co.uk Unique Home Interiors “Unique Home Interiors makes remodeling fun and easy! —Pam Morgan, Professional Designer
Unique Home Interiors is the nation’s most popular quarterly magazine on interior design. Our contributors are experts in the industry, and each issue is packed with useful information and creative design ideas you won’t find anywhere else. You can find out about the hottest colors for modern looks as well as tips for upgrading your space on a budget. Each issue comes with templates for wall painting that you can download and print for a great DIY look. The magazine also features subscriber-only bargains on furniture, paint, home accessories, and more.
Get your one-year subscription today! Sample digital version for free! [SELECT] Print version only for £14.95 [SELECT] Digital version only for £9.95 [SELECT] Our best offer! Print and digital version for £16.95 [SELECT] *Available for download until the end of this month. A valid e-mail address is required. | 165. How many editions of Unique Home Interiors are published each year? 166. What is NOT mentioned as items found in Unique Home Interiors? 167. What is true according to the Web page? Questions 168-171 refer to the following e-mail. To: Undisclosed Recipients From: Anita Foster <foster.a@efsociety.org> Date: May 7 Subject: Environmental Friends Society On behalf of the elected officers of the Environmental Friends Society (EFS), I am pleased to inform you that registration for our Annual Eco Conference is at its highest in the group’s history. Because of the large numbers, we will now be holding the event at Palmer Hotel, rather than Ellis Hall, as indicated on the invitations.
The conference will still run from 9 A.M. to 5 P.M. on May 28. We welcome Amber Coburn as the keynote speaker, who is filling in for Anthony Yao. Please note that there will be a break from noon to 1 P.M., but nothing will be served on-site. So, you should bring a sack lunch or cash to spend at one of the restaurants in the neighborhood.
For those who plan on driving to the site, please contact Rickey Keeler at keeler.r@efsociety.org to get a pass for the Palmer Hotel lot.
I’m looking forward to seeing you all there!
Warmest regards, Anita Foster | 168. Why did Ms. Foster send the e-mail? 169. What can be inferred about Mr. Yao? 170. What are the recipients asked to do? 171. Why should the recipients e-mail Mr. Keeler? Questions 172-175 refer to the following advertisement. Super Spin Laundromat Clean clothes are our passion! Super Spin Laundromat is the best place to get your laundry done. Our washers and dryers use state-of-the-art technology to clean and dry your clothes in a way that helps them to avoid wear and tear and makes them last up to three times longer than those laundered in traditional machines. — [1] —.
If you’re in a hurry, leave the items with us for our full-service wash, which includes washing, drying, and folding the clothes. — [2] —. The clothes can be delivered to your home or office for a small additional fee.
If you’d like a more economical option, there are machines on site so you can do your laundry yourself. We also sell a wide variety of detergents, fabric softeners, and dryer sheets. Do you have an article of clothing that needs extra attention? — [3] —. Our staff is available to give you advice on getting rid of stains. We also have sinks for washing delicate items by hand.
We are now open 24 hours a day for your convenience, and our waiting areas have a television, a vending machine, and free magazines to read.
We have five locations throughout the city. — [4] —. We hope to see you soon at Super Spin Laundromat! | 172. What is suggested about the appliances at Super Spin Laundromat? 173. What can customers get from Super Spin Laundromat’s employees? 174. What has Super Spin Laundromat recently done? 175. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “To find the one nearest to you, visit our Web site at www.sspin.com and view the complete list.” Questions 176-180 refer to the following advertisement and form. Crawford Get ready for your next camping trip with great deals in our anniversary sale!
For the past two decades, Crawford has made it our business to provide our customers with top-quality goods at reasonable prices. All of our products come with a five-year warranty.
Anniversary Sale Special Offers: • Southpeak four-person nylon tent with lightweight fiberglass poles. Waterproof and UV-resistant cover. Tent can withstand winds of up to 30 miles per hour. Country of origin: China. Colors: Forest Green [Item D856] or Gray [Item D730]. $285.99 NOW $199.99 • Land-Trek adult sleeping bag. Machine washable. Polyester filling surrounded by breathable polyester fabric. Country of origin: Vietnam. Colors: Navy Blue [Item E179], Burgundy [Item E288], or Black [Item E586]. $119.99 NOW $69.95 • Mountex 60-liter nylon backpack with padded shoulder straps. Lightweight frame. Internal pockets. Country of origin: India. Color: Forest Green [Item T395] or Navy Blue [Item T244]. $209.99 NOW $149.99
Crawford Club members can get complimentary express shipping. Otherwise, we charge $12 for standard shipping or $25 for express shipping. Take our customer survey for a chance to win a $50 Crawford gift certificate. | http://www.crawfordmerchandise.com Name: Walter Mertz Shipping Address: 1708 Charter Street, Cambridge, MA 02141 E-mail Address: waltermertz@valleyinc1.com Credit Card: Turbo Card XXXX-XXXX-XXXX-3095 Crawford Club Member: [X] Yes [ ] No Item: D730 Quantity: 1 Total Number of Items: 1 Click NEXT to select a shipping type and to confirm the purchase. | 176. Who would be most interested in Crawford’s products? 177. According to the advertisement, what is true about Crawford? 178. What is NOT indicated about the products? 179. What color is the item that Mr. Mertz ordered? 180. What is Mr. Mertz eligible to receive? Questions 181-185 refer to the following advertisement and form. http://wvww.customsol.com Custom Solutions Get exactly what you want. No job is too big or too small!
Custom Solutions is the area’s leading provider of made-to-order apparel. We print your text and/or company logo to help you promote your business, create a unique gift, prepare uniforms for a sports team, and more. Place an order online, call us at 623-555-0192 or stop by the store in person at 226 Willow Drive, St. Cloud, MN 56303. We highly recommend in-person visits for complicated orders.
We offer the following options for basic white T-shirts (Item #238). Please see our Pricing page for a complete list of merchandise. • One-color printing, front only: $9.50 • Two-color printing, front only: $10.00 • One-color printing, front and back: $11.50 • Two-color printing, front and back: $12.00
You will be required to pay a 25% deposit at the time of placing the order. The remainder of the full amount is due at the time of pick-up. | Customer Name: Eva Ferguson Contact Number: 623-555-0127 Order Date: May 25 Expected Delivery Date: June 18 Item Number: 238
Please complete all applicable fields. Write an X in fields that are not needed.
FRONT | BACK | Line 1: Hendrix Children’s Hospital Size: Small Color: Navy Blue | Line 1: Every penny counts! Size: Medium Color: Forest Green | Line 2: 5th Annual Charity Fun Run Size: Large Color: Forest Green Image: hendrix.jpg Image Position: Center, below text | Line 2: June 30, Abrams Park Size: Small Color: Navy Blue Image: X Image Position: X | Special Instructions: In order to show participants what they will receive, I would like a photograph of one of the finished items at least one week before delivery, if possible. Continue to sizes and delivery information* | 181. What does Custom Solutions specialize in? 182. What is indicated about ordering merchandise? 183. What will Ms. Ferguson most likely use the items for? 184. How much will Ms. Ferguson most likely pay per item? 185. What special request does Ms. Ferguson make? Questions 186-190 refer to the following letter, e-mail, and advertisement. Dear valued community member,
The Friends of Midland Cathedral Society (FMCS) needs your help! We are conducting a large-scale campaign to raise funds for much-needed repairs at Midland Cathedral. This 17th-century structure is a landmark in our city, and people come from all over the world to see its beauty and enjoy events such as its weekly choir concert held every Friday from 4 to 5 P.M. In addition to helping the community, you’ll also receive great benefits.
Gallery Tier: $100 / Get your company’s name listed on our Web site as a contributor. Canopy Tier: $250 / Gallery Tier benefit + Get your company’s name printed in our weekly choir program. Pinnacle Tier: $500 / Canopy Tier benefits + Receive VIP seating for two people at the June 8 project launch event. Tower Tier: $1,000 / Pinnacle Tier benefits + Experience Midland Cathedral like never before with a private tour, including access to the bell tower. This two-person tour can be booked for June 6 (led by Marcus Silva) or June 7 (led by Amanda Larkin).
Please consider donating to this worthy cause.
Sincerely, Scott Ramsey | To: Scott Ramsey <ramseys@fmcs.org> From: Michelle Arnold <m.arnold@hurstconsulting.com> Date: May 29 Subject: Midland Cathedral Dear Mr. Ramsey,
I received your e-mail confirming my scheduled tour of Midland Cathedral for 10:30 a.m. on June 7. I am truly looking forward to visiting the rarely seen areas of the cathedral, and I will be accompanied by the president of Hurst Consulting, Adam Hurst, who is equally excited. Two other representatives from our company will attend the project launch event. Funding a portion of the preservation efforts at the cathedral is important to us here at Hurst Consulting, and we are pleased to be able to help in this way.
Sincerely, Michelle Arnold | Midland Cathedral Renovation Project Launch Friday, June 9, at 3:30 P.M. The Friends of Midland Cathedral Society (FMCS) is hosting a special event to commemorate the beginning of the three-year renovation project at Midland Cathedral. The event will include speeches from the cathedral’s head priest, the FMCS president, and the foreman of the project. In addition, mayor Kent Burien will put the first new roof tile into place.
Please note that the weekly choir concert will be held two hours earlier than usual on this day. | 186. What is the purpose of the letter? 187. How much did Hurst Consulting give to FMCS? 188. In the e-mail, the word “way” in paragraph 1, is closest in meaning to 189. Who will Ms. Arnold and Mr. Hurst meet at Midland Cathedral? 190. When will the choir concert start on June 9? Questions 191-195 refer to the following Web page and e-mails. http://www.stratfordci.com Home | CLASSES | PHOTO GALLERY | CONTACT
Stratford Cooking Institute Stratford Cooking Institute offers a wide variety of classes available at our convenient downtown location, and our instructors can teach you everything from making daily meals to preparing decadent desserts for special occasions. Some of our former students have even gone on to start their own restaurants. We offer classes on evening weekdays and throughout the day on Saturdays. Check out our most popular classes below or click classes to view a complete list.
Class / Time Slot / Instructor Italian Cooking / Mondays & Wednesdays @ 7 P.M. / Laverne Trenton Basic Cake Decoration / Tuesdays @ 8 P.M. & Saturdays @ 2 P.M. / Dawn Spencer Party Appetizers / Thursdays @ 7 P.M. / Sharon Grant Mastering Seafood / Wednesdays & Fridays @ 8 P.M. / Jennifer Alvarado | To: Christopher McCormick <c.mccormick@stratfordci.com> From: Gloria Young <younggloria@pinsonconsulting.net> Date: April 5 Subject: From Pinson Consulting Dear Mr. McCormick,
I am in charge of planning team-building activities for my department at Pinson Consulting, and I’m wondering if it is possible to arrange a cooking class at your institute, just for our group. Doing unique activities like this helps employees to perform better as a team. We are available any afternoon between May 1-5, and we have no preference for the topic. If this is possible, please let me know how much it would cost per person for a group of 20, how I should pay the fee, and how long the class will last.
Gloria Young Accounting Director, Pinson Consulting | To: Gloria Young <younggloria@pinsonconsulting.net> From: Christopher McCormick <c.mccormick@stratfordci.com> Date: April 6 Subject: RE: From Pinson Consulting Dear Ms. Young,
Thank you for your interest in our institute. I am pleased to say that we can accommodate your request. The instructor for our cake decorating class is available for a two-hour class on Wednesday, May 3, from 2 to 4. The charge will be $16 per person, which can be paid by credit card on our Web site. The fee includes all ingredients and materials, and each person will get to take home the finished result of their work. Since our institute is usually not open during the day, you will not be able to use the main entrance, which will be locked. Instead, I will be on site to let you in the side door while the instructor prepares the classroom. Simply call me at 555-0160 when you arrive.
Sincerely, Christopher McCormick Admissions Director, Stratford Cooking Institute | 191. What is true about the Stratford Cooking Institute? 192. What is the purpose of Ms. Young’s e-mail? 193. In the first e-mail, the word “perform” in paragraph 1, is closest in meaning to 194. What information does Mr. McCormick give that was NOT requested by Ms. Young? 195. Who most likely will teach a daytime class on May 3? Questions 196-200 refer to the following report, e-mail, and article. Energy Efficiency Audit Overview: Sternberg Manufacturing Conducted by Mistral Energy Services (MES), September 4
An energy efficiency audit was carried out by the MES team at the Sternberg Manufacturing site in Bedford. This site was chosen among Sternberg’s thirteen facilities throughout the country because it was the first factory building for Sternberg Manufacturing, so it has the most opportunities for improvement.
Four areas of improvement were identified. First, solar panels from Perales Co. should be added to sections of the rooftop to generate sustainable energy that could be either used on site or sold back to the grid. Second, the packaging equipment should be replaced with energy-efficient machines designed by Forsyth, Inc. Third, skylights should be installed by Verne Enterprises to provide free natural light. Fourth, the exterior walls should be insulated by Webster Construction to reduce heat loss.
Employees should also undergo training to learn about ways they can contribute to a reduction in energy usage. | To: Debra Lyon <d.lyon@sternbergmfg.com> From: Mitchell Thorpe <m.thorpe@sternbergmfg.com> Date: September 20 Subject: Upcoming training Dear Ms. Lyon,
I have reviewed the training proposals presented by the various shift managers, and I believe that your training would be the most suitable for the company needs. The handouts you prepared highlight the goals clearly, and they will help employees to see exactly what needs to be done. We’ve tried other initiatives for energy conservation in the past, but despite these measures, we still hold steady at 21%, which is well above the industry average. By working together, I hope we can reduce this figure.
Sincerely, Mitchell Thorpe | Sternberg Manufacturing Monthly Newsletter October Edition
New Energy Conservation Efforts Underway
Sternberg Manufacturing is seeking to reduce its energy usage both to cut overhead expenses and to reduce the company’s environmental impact. Based on recommendations made by Mistral Energy Services last month, the company will undergo four major improvement projects. The first among them is scheduled to be carried out by Webster Construction in November. The others will follow next year, as funding allows. In addition, the human resources director has chosen Debra Lyon to carry out employee training regarding conservation techniques. A schedule for the training has not been set yet. | 196. Why was the Bedford location selected for the audit? 197. Which project will be carried out in November? 198. What is indicated about Ms. Lyon’s training materials? 199. In the e-mail, the word “hold” in paragraph 1, is closest in meaning to 200. What can be inferred about Mr. Thorpe? |
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