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YBM - TOEIC - Vol 1 - Reading (Test 5)


PART 7
Directions: In this part you will read a selection of texts, such as forms, e-mails, notices, and articles. Each text or set of texts is followed by several questions. Select the best answer for each question.

Questions 147-148 refer to the following memo.

MEMORANDUM

CONWAY ACCOUNTING
TO: stafflist@conaccount.com
FROM: director@conaccount.com
DATE: January 4
RE: January 12 closure

The city is conducting repairs on our water lines next Tuesday, so instead of asking everyone to avoid using water that day, the office will close. Although we won’t come into the office, I’d like you to continue your responsibilities from home, if possible.
The team leaders working on the Akins account can e-mail me their reports—I need them Wednesday morning before the conference.

Regards,
Sandra Bruna

147. Why will the office close on Tuesday?





148. What does Ms. Bruna ask the team leaders to do?






Questions 149-150 refer to the following advertisement.

Carluzzi's Diner

55 51st Street, New York, NY 10019

Enjoy our rich, authentic Italian cuisine. Whether it's freshly baked garlic bread, pasta smothered in olive oil, or our thin crust pizza, our dishes feature flavors straight from Napoli!
Our lunch menu includes specials on classic deli sandwiches.

Tuesday Special! Save money on drinks and desserts! All large-size beverages are just $1 and all dessert combination plates are just $3.
Kids 6 and under eat for free!

Lunch
11:00 A.M. to 3:00 P.M.
Dinner
4:00 P.M. to 10:00 P.M.
(We are closed between 3:00 P.M. and 4:00 P.M.)

"Tastes like my grandma's cooking... 4/5 stars!"
- Nicole Rossi, writer for the famous food blog Taste of New York

For dinner reservations, please call: 202-555-0189

149. What can customers do only once a week?





150. What is mentioned about the restaurant by a reviewer?






Questions 151-152 refer to the following receipt.

Hennie Real Estate
Avenue du Bourget 142
1130 Brussels
+32 (2)339-21-11

Date: Feb. 20
No.: 1361-99
Paid by: Anita Klara
Paid: €413
(Renter)
Property: 38 Bertram St.
Method: ☑ Cash □ Check □ Credit □ Transfer
Period: Jan, 1-31
Paid to: Maikel Riny
(Landlord)

151. How was the money paid?





152. Who is Maikel Riny?






Questions 153-155 refer to the following schedule.

5th Annual American Hospitality Association (AHA) Workshop
Aldrich Convention Center - May 23

Session Topic
9:30 A.M. - 10:10 A.M. Using New Technology - Learn about the latest tablet computers that can be used for taking orders.
10:15 A.M. - 12:00 P.M. Maintaining Your Appearance - As a member of the service industry, it is important to look professional. Learn how to look your best at all times.
1:30 P.M. - 3:15 P.M. Dealing with Customers - Find out how to speak to dissatisfied customers. Learn how to explain issues clearly and suggest solutions.
3:30 P.M. - 4:45 P.M. Speeding Up Service - Learn how to serve restaurant diners more quickly without lowering the standard of service.

Attendees should present their registration receipts upon arrival at the convention center. They will then be given a token that can be used to redeem lunch in the cafeteria during the break. Parking is available on a first-come, first-served basis. Additional parking spaces may be found at the nearby Willis Shopping Mall parking area.

Please visit www.masonaha.com/workshop/info for further information.

153. For whom is the workshop most likely intended?





154. When will workshop attendees learn about communication skills?





155. What is stated about the event?






Questions 156-157 refer to the following text-message chain.

Julie 1:34 P.M.
Sorry that I missed your call, but it’s too loud to talk anyway. Are you almost here? The game is in the second inning, and you’ve already missed a home run.

Hank 1:38 P.M.
I just arrived at the stadium. There’s a lot of traffic today! It looks like there are several entrance gates. Which one should I go to?

Julie 1:39 P.M.
You have your ticket, right?

Hank 1:40 P.M.
Oh, I see. OK, I’ll be there in a few minutes. Want anything from the snack bar? I’m going to get a hot dog.

156. Where most likely is Julie?





157. At 1:39 P.M., what does Julie most likely mean when she writes, “You have your ticket, right”?






Questions 158-160 refer to the following press release.

Press Release


Georgetown, August 12 — NTA FiberArts, a manufacturer of fiber optic cables, today announced a new line of high-performance cables to be released before the end of October. The new cables will be coated with a material that is 15% stronger than previous models, which were best suited for urban and suburban environments.

According to company spokesperson Anthony Lang, this new product will allow service providers to lay cables in previously inaccessible areas, bringing high-speed Internet access to 250,000 more households throughout the country. “We have the capability to bring high-speed Internet to areas of the country that are still using dial-up,” he said. “In this day and age, those communities cannot be competitive if they’re using outdated technology.”

Although these cables are more expensive than the standard version, several Internet service providers have already expressed interest. Northwest Telecall, which provides service throughout that region of the country, has agreed to work with NTA FiberArts to begin laying these cables in November, with service to begin in three counties in December.

158. What is indicated about NTA FiberArts?





159. According to the press release, what is a benefit of the new cables?





160. When will Northwest Telecall start to install the new cables?






Questions 161-164 refer to the following online chat discussion.

Abrival Company Messenger



Sofia Alvelo 9:40 A.M.
Does anybody know where Stanley is? He’s not answering his phone.

Duane Sibley 9:43 A.M.
Oh, he had to take some time off to help his mother. She's having some health issues.

Sofia Alvelo 9:43 A.M.
I’m sorry to hear that. Do you know when he’ll be back? An issue has come up with Zamexon, Inc.

Anwei Chao 9:44 A.M.
He’ll be away at least until May 14, but I’ve been put in charge of many of his tasks. What’s going on?

Duane Sibley 9:44 A.M.
I don’t know anything about Zamexon. I’ll leave you two to it.
<Duane Sibley has exited the chat room.>

Sofia Alvelo 9:45 A.M.
I got word from Zamexon that another company has offered a bigger contract for the time period that we’re hoping to reserve.

Anwei Chao 9:46 A.M.
So they want to take the other company’s offer?

Sofia Alvelo 9:47 A.M.
Right. I need to know if we can make a higher offer or not. If we can do it, we should, because it would be difficult for us to find another manufacturer at this stage.

Anwei Chao 9:49 A.M.
I’ll have to look over the budget.

Sofia Alvelo 9:49 A.M.
OK, but I think we should hurry before their deal with the other company is finalized. Could you get back to me with your conclusions by the end of the day?

Anwei Chao 9:50 A.M.
I’ll do my best.

161. What does Mr. Sibley mention that Stanley is doing?





162. Why does Mr. Sibley most likely leave the chat room?





163. What is implied about Zamexon, Inc.?





164. At 9:49 A.M., what does Ms. Chao most likely mean when she writes, “I’ll have to look over the budget”?






Questions 165-167 refer to the following article.

City Provides Loan for Expansion of Dorry’s Fashions

MEARA—The City of Meara has made a loan available to Dorry’s Fashions as part of its Business Development Loan Program. The new loan will allow Dorry’s to create two new jobs, expand their production capacity, and increase sales.

Dorry’s has become famous in Meara and surrounding areas for its elegant women’s blouses, skirts, and dresses. — [1] —. Owner Dorry Saunders, who started the business two years ago, is a graduate of Vanden Fashion Institute. She expressed gratitude for the loan and said it would be used to buy machinery and hire a dressmaking assistant and a salesperson, bringing the number of store employees up to five. — [2] —. “It’s going to allow me to spend more time on design and get clothes into the store more quickly,” she explained.

Business Development Loan Program official Bart Southcott said, “We feel that Dorry’s Fashions has the potential to become a valuable part of the Meara business community. — [3] —. If the results of this project are as outstanding as we expect, the next step could be another loan to facilitate large-scale manufacturing of the clothing by contracting with a factory.” He added that the program is seeking additional recipients for the current year and asked those interested to contact him at 555-0175. — [4] —.

165. What is indicated about Ms. Saunders?





166. What does Mr. Southcott say a future loan might be used for?





167. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong?
“Designed and made in-house, these items are prized for their unique style.”






Questions 168-171 refer to the following e-mail.

From: noreply@around24.com
To: janinegray@globalmail.com
Date: April 28
Subject: Don’t miss these important notifications!

Hi, Janine Gray,

You have not logged into your Around24 account for a while. Here is what you have been missing:

Last Week

• Young-Hoon Lee started a new job: Marketing Director, Clear-Glass LLC
• 13 pals applauded your new profile photo.

Yesterday

• Krystyn Alfred added three new photos to her album, “I love my new bike!”

Today
• Ronaldo Diego became pals with Salina Maria.
• Zan Yong and 20 others wrote on your page: “Happy birthday, Jan!”

To see more notifications from pals, write on their pages, or check out their photos, log in to Around24 now.

Best,
Around24

168. What type of Web site is Around24?





169. What is indicated about Young-Hoon Lee?





170. What is suggested about Janine Gray?





171. What is NOT mentioned as a reason to log in to Around24?






Questions 172-175 refer to the following e-mail.

From: Sasha Woods <sasha.woods@yoplexholdings.com>
To: All employees
Date: April 9
Subject: Social media policy

Because of recent issues caused by violations of our social media policy, Yoplex Holdings would like to refresh employees’ memory about its main points. Please read the following carefully. — [1] —.

• The term “social media” here refers to blogs, message boards, chat rooms, social networking sites, and other sites and services that permit users to quickly share information with large numbers of other people.
• When using social media in reference to the company, employees must adhere to the codes of conduct set out in the Employee Handbook. — [2] —.
• Yoplex may seek out information that employees have made public on social media in order to ensure that it is not harmful to the company’s image. — [3] —.
• Do not disclose confidential information about company procedures, clients, finances, etc.
• Company duties must take priority over social media usage during working hours. Spending more than a few minutes of company time per day on such activities is unwise.
• In the case that a social media interaction related to the company turns into a conflict, quickly disengage from the situation and notify the Public Relations department. Any inquiries received through social media about the company should also be referred there. — [4] —.



The full list of rules can be seen here. Failure to follow them may result in penalties being imposed by management.

You may contact me by e-mail if you have any questions about these points. Thank you.

Sincerely,
Sasha Woods
Human Resources Coordinator

172. Why was this e-mail sent?





173. What is NOT one of the rules mentioned for employees?





174. Why would an employee most likely contact Ms. Woods?





175. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong?
“If such content is found, the employee may be asked to remove or delete it.”






Questions 176-180 refer to the following notice and form.

Ranch Hands Seeks Tasters

Ranch Hands Food Company, famous for its top-quality cooking ingredients, will enter the frozen foods market in the first quarter of next year. Ranch Hands is looking for groups to give feedback on the flavor and palatability of new ready-to-eat meals. The meals should appeal to adults and teenagers, so a family of 3 to 4 people with teenage children would be an ideal test group. If you would like to apply, please contact the customer outreach coordinator Rick Malone at 270-555-0165. He will give you an application form to fill out and conduct a brief interview. Applicants who subscribe to our weekly newsletter will automatically be entered into a drawing for $100 in Ranch Hands gift certificates.

• The tasting will be at the Ranch Hands production facility on Winthrop Lane.
• The tasting will take one hour.
• The tasting will be videotaped.
• The videotape might be used for promotional purposes.

Tasting Group Application

Group affiliation:

We are in a marketing class together at Green Back University.

Group members:

Name Age Occupation
Pika Kualana 29 Graduate student
Magdalena Isabel 31 Graduate student
Marina Lyubov 24 Research Assistant
Dinh Thanh 41 Professor

Do you eat Ranch Hands foods regularly? If yes, how frequently?

Yes, about twice a week

Contact information:

Phone: (270) 555-0106
E-mail: kualana@greenbackuniversity.edu
Address: 111 Davies St., Owensboro, KY 42305

Would you like to receive our weekly newsletter at the provided mailing address? ☑ Yes □ No

176. In the notice, the word “conduct” in paragraph 1, is closest in meaning to





177. What is implied about Ranch Hands Food Company?





178. What is true about the tasting?





179. Why is Mr. Kualana’s group NOT an ideal tasting group?





180. What is suggested about Mr. Kualana?






Questions 181-185 refer to the following article and letter.

Arts and Culture Today


August

Chicago native Sofia Carla did not study art the traditional way. She dropped out of The New York School of Fine Arts after taking only one sculpture class to go on a quest to see as much art as possible. After seeing the most famous paintings in the world in Paris, classic Chinese pottery in Shanghai and traditional masks across Africa, it was simple bead bracelets in South America that inspired her. “I like jewelry. It’s the perfect blend of form and function,” Carla explained during our interview. She recalled her first encounter with Peruvian jewelry in Cusco. “I just thought, I can do this. I can make these, and I can sell these,” Carla said. It seems she was right. She opened Las Pulseras, her studio, gallery and gift shop, last summer in Chicago, and it has enjoyed considerable success in its first year of operation. Her bracelets have been profiled in Chicago Circle magazine and are being considered to appear in CNO’s television series about ancient cultures. So has the recent surge of fame and business success changed Carla’s ambitions? “I’m still that same artist who just wants to make unique accessories. Actually, my one complaint is that I don’t have much time for actually making jewelry anymore!”

- Susan Berkman

January 7

Sofia Carla
988 East Spellman Road
Chicago, IL 60612

Dear Ms. Carla,

Good news! After several production meetings, we have decided that your work is perfect for our television show, Moving Museum. Burt Threkold will contact you with specific details about the products we will need and tentative production dates. Congratulations!

Sincerely,
Celio Duarte
CNO Producer

181. What did Ms. Carla see in Shanghai?





182. What is true about Ms. Carla’s jewelry?





183. What is Ms. Carla unhappy about?





184. What is Moving Museum about?





185. What will Mr. Threkold probably request from Ms. Carla?






Questions 186-190 refer to the following Web page, article, and e-mail.

www.gerarduniversity.edu/facultyprofiles

Faculty

Annabelle Parker is a visiting professor at Gerard University. She received her MS in Computer Science at Port Bright College and her MBA at Knightstown School of Business.

Parker is the current CEO of Spiegel Technologies. She started working at Spiegel Technologies seventeen years ago in its product development department. Since becoming CEO, she is credited with steadily increasing Spiegel’s revenue and making it one of the most popular and trusted technology companies in the States.

Prior to joining Spiegel, Parker worked at the San Francisco-based Stamos and Company. She was in charge of creating many of the company’s computer software programs. She also started an internship program there called Excel Entrepreneurs Program (EEP). It runs every summer helping students learn about the technology industry from actual Stamos and Company employees.

Parker will teach a twelve-week course called 'The Digital Age' in the upcoming winter semester. The course will be open to master’s program students only.

Gerard University Press

April 28—Annabelle Parker has had various titles including CEO and now she can add one more to the long list—visiting professor. Parker taught a course this past semester here at Gerard University based on her early career at Stamos and Company. She mostly talked about the different aspects of making computer software programs such as brainstorming ideas, working collaboratively with other people, overcoming technical limitations, and more. Parker also gave tidbits of advice and inspiration to her students. One student explained, “She shared some of the trials and hardships she faced when she first started her career. It was really encouraging to know she overcame the same struggles I’m dealing with today.” So will Parker teach another class? Although she has no immediate plans to return, she says not to rule it out.

To: Annabelle Parker <annabelle@spiegeltechnologies.com>
From: Devon Levitt <dlevitt@gerard.edu>
Subject: EEP
Date: June 3

Dear Ms. Parker,

I can’t believe how much time has gone by since you taught my class. I just wanted to let you know I got accepted into the EEP! Thank you for all your advice and helping me prepare my application. I’m really looking forward to my internship this summer. Thank you once again.

Sincerely,
Devon Levitt

186. What is indicated about Ms. Parker?





187. What did ‘The Digital Age’ focus on?





188. In the article, the word “faced” in paragraph 1, is closest in meaning to





189. Who most likely is Mr. Levitt?





190. What will Mr. Levitt most likely do in the summer?






Questions 191-195 refer to the following e-mail, advertisement, and form.

To: Jayesh Kapoor <kapoor8@phartists.co.au>
From: Min-Hee Park <mhpark@phartists.co.au>
Subject: CompUser Programs
Date: 5 November

Hi, Jayesh,

Our CompUser computer software programs’ subscriptions will come to an end soon. We need to either renew them from CompUser or find some alternative programs to use. Please look into this matter by 25 November. I will e-mail all the employees later today letting them know about the situation. Then on the day we purchase new programs, I will write another memo informing everyone whether to continue using the current programs or to download new ones.

Min-Hee

CompUser

CompUser is a leading computer software company offering many different computer programs to serve a variety of needs. Purchase a subscription to any of our programs, and once it is purchased, it can be downloaded onto a computer.

PicUser is a digital image editing program which allows users to enhance and edit their pictures. Whether it is to make an image brighter or to cut some details out of a picture, PicUser can be used by anyone.
Price: $280 per year

VidUser is a video editing program designed to make videos in an easy and fast way. Users can combine various media, such as video clips, pictures, and texts, to produce a video of any length.
Price: $270 per year

IllustraUser is a graphic design program that can be used to make digital images and illustrations. Its user-friendly functions make creating any type of image easier than ever.
Price: $290 per year

DocUser is a page layout program focused on organizing and designing the layout of any document, such as a brochure, advertisement, Web page, or presentation.
Price: $250 per year

Are you a returning PicUser member? Our Rewards Package is now offering PicUser at a 50% discount. Do you plan on using IllustraUser for a long time? Our Deluxe Package is a special two-year subscription plan that prices IllustraUser at $550. We offer special rates for large corporations. For bulk orders of over 100 programs, contact a CompUser customer representative to receive a discounted corporate rate.

CompUser Order Form

Order Confirmation Number: 93811
Purchase Date: 30 November
Name: Jayesh Kapoor
Company: Park & Harden Artists

Item Quantity Price
Deluxe Package 10 $550
Total Price: $5,500

191. What is the reason Ms. Park wants to purchase new computer programs?





192. In the advertisement, the word “produce” in paragraph 3, is closest in meaning to





193. What is indicated about CompUser’s programs?





194. What did Ms. Park most likely do on November 30?





195. What is true about Mr. Kapoor?






Questions 196-200 refer to the following Web page, receipt, and e-mail.

Wander Tour Group

Now that you’ve seen Amsterdam, take a day trip and see other picturesque views of Holland!

Bike Tour: This five-hour tour takes place in a rural area outside of Amsterdam. Bikers will have a chance to see a range of beautiful Dutch landscapes from the wetlands to the plains. Although the tour is open to adults and children, bikers are required to have a reasonable level of fitness and biking skills.

Flower Tour: Enjoy a walk through the world’s largest open-air flower garden with over seven million flower bulbs. Visitors will also be able to enjoy a picnic lunch (for an additional fee) in the middle of a colorful flower bed. This tour is only available in the spring when the flowers are in bloom.

Cheese and Windmill Tour: This tour makes two stops at quaint Dutch towns to allow visitors to get a feel for Dutch life. Visitors will be able to participate in an outdoor cheese festival and partake in a free cheese tasting. Afterwards, visitors will see traditional windmills that are still running today.

Reserve a spot on any of our tours today by calling us at 555-0012, or visit our Web site at www.wtours.nl.

Reservation Receipt #4623
Name: Caroline Braxton
Date Purchased: 3 March
Total Amount Paid: €120

Tour Date Guest Price
Flower Tour (Lunch included) 18 April 1 €40
Cheese and Windmill Tour 20 April 1 €80
Total Amount Paid: €120

For bookings that are cancelled more than one week prior to the start of a tour, an 80% refund will be given. For bookings that are cancelled less than a week before the start of a tour, a 50% refund will be given. For bookings that are cancelled one day before a tour begins, a 10% refund will be given.

To: customersupport@wtours.nl
From: caroline22@jrmail.com
Date: 19 April
Subject: Wander Tour Group-Tour Cancellation

Hello,

I thoroughly enjoyed the Flower Tour yesterday after a few days in Amsterdam. The tulips and other flowers were truly amazing, and my guide, Alex, was knowledgeable and conducted the tour in Dutch and English. Although I had a wonderful time, I got sick this morning. I will not be able to make my tour tomorrow, so I would like a refund. My order number is 4623.

Caroline Braxton

196. According to the Web page, what is true about the day trips?





197. In the Web page, the word “spot” in paragraph 5, is closest in meaning to





198. What is suggested about Ms. Braxton?





199. What is implied about Wander Tour Group?





200. How much of a refund will Ms. Braxton receive?






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