Questions 147-148 refer to the following receipt. | - Customer Receipt -Crawton Hall
1265 Rosetti Lane V 555-0188
Date: August 12
Purchase Location: Box Office, In-Person, Agent #081
Customer Name: Tessa Fortney
Payment Type: Credit card XXXX-XXXX-XXXX-0734
Description
| Buenos Aires Theatre Orchestra, Aug. 31 | Seat C51 | £28.00 | | Buenos Aires Theatre Orchestra, Aug. 31 | Seat C52 | £28.00 | | Handling Charge | | £1.50 | | Theatre Restoration and Construction* | | £5.00 | | TOTAL | £62.50 | *Thank you for your optional contribution! Your support will help us to carry out essential renovations and build an extension to our existing structure. | 147. For what kind of event did Ms. Fortney purchase tickets?
148. What is indicated about Ms. Fortney on the receipt?
Questions 149-150 refer to the following text-message chain. | Luciano Garcia [10:23 A.M.]
Hello, this is Luciano from Southfield Incorporated. We are scheduled to make a delivery to your home today between 12:30 P.M. and 1:30 P.M.
Melanie Walters [10:26 A.M.]
I’ll be home to accept the delivery. It’s the queen-sized mattress, right?
Luciano Garcia [10:27 A.M.]
That’s correct. It is from order #95871.
Melanie Walters [10:28 A.M.]
There might be one problem, though. My apartment is on the fourth floor, and there’s no elevator in this building.
Luciano Garcia [10:29 A.M.]
Oh, there are two of us.
Melanie Walters [10:30 A.M.]
That should be fine, then. See you later today. Thanks! | 149. What most likely is Southfield Incorporated?
150. At 10:29 A.M., what does Mr. Garcia most likely mean when he writes, “there are two of us”?
Questions 151-152 refer to the following letter. | Brian Silva
403 Liberty Street
Fort Worth, TX 76111
Dear Mr. Silva,
We have received your application to renew your driver’s license by mail. Unfortunately, we are unable to process your request because it does not meet our renewal criteria. Drivers are only allowed two consecutive renewals by mail, after which they must visit a Motor Vehicles Authority office in person to have a new photograph taken. Please be sure to complete this task before your license expires. Otherwise, you could be subject to a penalty charge. A list of sites that issue state driver’s licenses is printed on the back of this letter.
Sincerely,
Robert Nelson
Renewals Department | 151. Why was Mr. Silva’s request refused?
152. What might happen if Mr. Silva allows his current license to expire?
Questions 153-154 refer to the following information. | Thank you for joining the Home-Meals team! Our deliveries of daily hot meals to the elderly prevent isolation and allow them to maintain their independence. On the days that you are assigned a shift, you should report to our commercial kitchen in Reston at 8 A.M. You may assist with meal preparation there or be asked to transport goods from our storage facility at the head office in Calverton. Once the meals are prepared, you will be assigned a delivery route of between 10 and 15 stops. These routes cover the neighborhoods of Reston, Calverton, Fairfax, and Landover. Should you have any questions, please speak to the manager on duty, or contact Audrey Vogel at the head office at 555-0176. | 153. For whom is the information most likely intended?
154. Where does Ms. Vogel most likely work?
Questions 155-157 refer to the following advertisement. | Bike Tour Guides Needed!
Spend your summer in the great outdoors by becoming a bike tour guide at Wiedl Parks Plus. As a guide, you will conduct tours in and around Utica National Park and work with a wide range of group sizes and abilities. Housing in our modern dormitory is provided for the entire summer season; depending on the tour and location, you may also be housed at hotels or lodges near the park at no cost to you. Bike tour guides are paid $95 dollars per day on tour days, and all meals are provided. We are happy to answer any questions you may have about compensation at the initial interview. All guides must be physically fit and knowledgeable about bicycle maintenance and repair. To apply, send an e-mail to Human Resources Director Philip Norris at pnorris@wiedl-pp.com. Please note that those who accept the position must purchase a travel insurance policy before the first day of employment. | 155. What is indicated about the accommodations offered to bike tour guides?
156. What should candidates with payment questions do?
157. According to the advertisement, what must new employees do before starting work?
Questions 158-160 refer to the following advertisement. | BCP - Your Parcel, Your Way
You can rely on BCP to make sure your parcel gets there on time and in good condition. We have the lowest rate of lost or damaged items in the industry, and we’ve recently changed to a flat fee based on box size so that the price is clear from the beginning. At our service points, envelopes, boxes, and tape are freely available so that you can get your package ready without any hassle. After your items are sent, you can track the shipment in real time on our Web site. Remember, certain things cannot be transported through the mail due to safety issues or restrictions set by international law. To find out what is and is not allowed, visit www.bcp-mail.com/before_sending.
We are always searching for ways to improve our services. Customers who have sent a package through BCP anytime in the past month may complete a short questionnaire in May to receive a voucher for 15% off their next transaction. To do so, call 1-800-555-0144. | 158. What is NOT mentioned as available to BCP customers?
159. According to the advertisement, what can be found on the Web page mentioned?
160. How can customers get a discount coupon?
Questions 161-163 refer to the following e-mail. | To: Carrie Keaton <ckeaton@drilbyskiresort.com>
From: Evan Barnett <ebarnett@drilbyskiresort.com>
Date: September 4
Subject: Magazine advertisement
Attachment: t9_maxfuntravelsubmissions.doc
Dear Carrie,
Thanks for agreeing to design the advertisement for our resort that will appear in the October issue of Max Fun Travel magazine. — [1] —. We want the advertisement to inform both new and existing customers of changes that will affect this season—namely, that our dining hall has reopened after renovations throughout the summer, and that a complimentary session with a ski instructor will now be included with every lift ticket.
I have contacted the submissions department of Max Fun Travel to request the latest guidelines and have attached a copy for your reference. — [2] —. Please feel free to use any of the images in our company database. The file sent to Max Fun Travel must be completely ready for publication and in the correct format when it is submitted.
— [3] —. We only have enough room in the budget for a half-page advertisement. It can be in full color, but the magazine only offers horizontal half-page ads, so the design must be wider than it is tall. — [4] —. If you run into any obstacles, don’t hesitate to e-mail me.
Thank you,
Evan | 161. What is Drilby Ski Resort about to offer for the first time?
162. What does Mr. Barnett mention about the advertisement?
163. In which of the following positions marked [1], [2], [3], and [4] does the following sentence best belong?
“The magazine charges a significant fee to make changes after that point.”
Questions 164-167 refer to the following article. | Jimenez-Wright Enterprises to Expand Its Horizons
July 29 — In a press briefing held yesterday, activewear manufacturer Jimenez-Wright Enterprises confirmed that it will add a new line of clothing in order to branch into the children’s clothing market, an idea pushed by recently appointed CEO Jesse Stegman. Jimenez-Wright Enterprises is the parent company of the popular retailers Chaskell and Krismore, whose clothing is produced domestically for men and women, respectively. Based on feedback from loyal customers who attended Jimenez-Wright’s first-ever beach volleyball competition at Daytona Beach last year, the company began developing clothing suitable for children.
“There has been an increase in obesity rates among children over the past few years, as they have few opportunities for exercise while being in school all day,” said pediatrician Jordan Downey, a consultant for the company. “Fortunately, parents are starting to wake up to this problem and take action, adopting a healthy lifestyle for the whole family.”
Jimenez-Wright Enterprises hopes to capitalize on this trend by introducing Marilou, a line of activewear for children ages 5 to 13. The apparel will be manufactured in Jimenez-Wright Enterprises’ existing factories, with up to 40% of the fabrics made from reprocessed plastic bottles. While many of the items in the adult stores must be hand-washed to maintain the performance of the fabric, all items in the Marilou line will be machine-washable and resistant to staining. Initially, the line will be rolled out in stores with the company’s women’s clothing to test consumers’ interest, but the long-term plan is to have retail stores that sell Marilou exclusively. | 164. What is true about Jimenez-Wright Enterprises?
165. Who most likely is Ms. Downey?
166. What is NOT suggested about Marilou products?
167. Where will the Marilou line first be sold?
Questions 168-171 refer to the following notice. | PUBLIC NOTICE OF ROADWORK
On Monday, October 7, work will begin on nearly 2,000 feet of water pipes under Cecil Boulevard. —[1] —. Aging concrete pipes that date back several decades will be swapped for those made of galvanized steel. The $750,000 project was approved by the city council earlier this year, and it will be funded in part by a federal grant for infrastructure development.
During the project, the water supply to certain neighborhoods must be turned off. In those cases, a temporary water supply will be provided via a series of rubber hoses, and individual households will be affected for approximately 48 hours at most. — [2] —.
Sections of Cecil Boulevard will be torn up, resulting in partial road closures with single-lane use. Crews will work from 6:30 P.M. to 6:30 A.M. to minimize interruptions to the flow of traffic. Still, motorists in the area should expect delays, as alternative routes will be busier than usual, and they should watch for notices and signage in the area indicating detours. — [3] —. They are also reminded that fines for speeding are doubled in a construction zone. The work is expected to take six weeks, though adverse weather could delay some tasks. Updates of closures, progress, and alternative route recommendations can be found on the Department of Transportation’s Web site. — [4] —. | 168. What is being announced in the notice?
169. What is indicated about the work crews?
170. According to the notice, what should drivers do within the construction zone?
171. In which of the following positions marked [1], [2], [3], and [4] does the following sentence best belong?
“The occupants of those residences have already been notified by the city.”
Questions 172-175 refer to the following online chat discussion. | Sidney Lee [11:25 A.M.]
The grand opening of our company’s newly constructed manufacturing plant will take place this Friday, August 10. Mr. Finch wants three people from our team to be in attendance, so we need to figure out which of the four of us will stay behind.
Charlotte Mackenzie [11:27 A.M.]
Mr. Finch’s memo said there will be five special guests, so we can all go as well as invite someone from another team, perhaps the head of marketing.
Nakula Goyal [11:28 A.M.]
You’re right that there will be five people in total, but the memo said that Mr. Finch plans to be there himself and that CEO Gaia Tieben is going along as well in order to give a brief speech.
Charlotte Mackenzie [11:29 A.M.]
Oh, I must have missed that.
Min Cheng [11:31 A.M.]
I’m interested in seeing the new state-of-the-art equipment that will be used at the plant, but I’ll volunteer to be the one who doesn’t go. I can’t go, really—I’ve got an employee evaluation report due soon.
Sidney Lee [11:32 A.M.]
All right. That works out perfectly. Mr. Finch and Ms. Tieben will travel to the site on their own because they’re leaving for a business trip directly from the site. Charlotte, Nakula, what would you prefer to do about transportation?
Nakula Goyal [11:33 A.M.]
Let’s meet at the office and then carpool there.
Charlotte Mackenzie [11:34 A.M.]
Good idea. I think it’s about a two-hour drive, so it could be boring on our own.
Min Cheng [11:35 A.M.]
Have a great time! Let me know how it was. | 172. What will happen on August 10?
173. At 11:29 A.M., what does Ms. Mackenzie most likely mean when she writes, “I must have missed that”?
174. Why is Ms. Cheng unable to go to an event?
175. What does Mr. Goyal suggest doing?
Questions 176-180 refer to the following e-mails. | To: Freya Kent <f.kent@abbotmail.com>
From: Harrison Stein <harrison_stein@colimabank.com>
Date: February 10
Subject: Colima Bank
Dear Ms. Kent,
On behalf of Colima Bank, I would like to thank you for considering using our services for your personal banking needs. It was a pleasure speaking to you at the Aurora branch this afternoon, and, as promised, I am sending the details of the individual savings accounts we offer. Please be aware of the following, should you choose to move forward with opening an account:
• We limit the number of personal accounts to one per person, but you are welcome to change account types at any time.
• I have verified your basic personal information and mailing address from your driver’s license.
• I may need a copy of your passport information page for additional verification, depending on the account type you choose.
• Interest payments will be deposited automatically in your account on the last day of every month.
| Minimum Opening Deposit | Interest Rate | Maximum Annual Withdrawals |
|---|
| Colima Basic | $50 | .01% | 5 | | Colima Gold | $250 | .025% | 8 | | Colima Priority | $1,000 | .03% | 10 | | Colima Platinum | $2,500 | .05% | Unlimited |
You can reach me on my direct line, which is 555-0175, extension 33. I look forward to hearing from you. Harrison Stein
Accounts Officer Colima Bank | | To: Harrison Stein <harrison_stein@colimabank.com>
From: Freya Kent <f.kent@abbotmail.com>
Date: February 11
Subject: Re: Colima Bank
Dear Mr. Stein,
I have reviewed the options, and I think the best account for me would be the Colima Priority account. If I am pleased with the quality of service I receive, I may also switch over my corporate account to your bank. Interest rates are also important, but—to me—good service is what really counts.
Sincerely,
Freya Kent | 176. Why did Mr. Stein send the first e-mail?
177. What does Mr. Stein mention in his e-mail?
178. What is implied about Ms. Kent?
179. What is true about the account that Ms. Kent selected?
180. In the second e-mail, the word “counts” in paragraph 1, is closest in meaning to
Questions 181-185 refer to the following Web page and online form. | http://www.megaphotosearch.com HOME | SEARCH | NEWS | SUBSCRIBE | CONTACT
Mega Photo Search (MPS) is pleased to open our photo library to individuals and small businesses for the first time ever. This collection was previously only offered to large corporations, but we have adapted our Web site for more general use. With an extensive network of freelance photographers, MPS is well on its way to becoming the largest collection of high-quality images online. Also, with our technical team available to answer questions around the clock via online chat, we are confident that we can serve our customers well.
Although we do not offer single purchases of photographs, our subscriptions are reasonably priced to fit your budget. For any photograph that you download through your subscription, you can retain permanent—though not exclusive—ownership of the license. Prices are listed below, and you can terminate your service agreement at any time without penalty. Your first bill will include a sign-up fee of $25, and from that point you will be billed once a month.
| Subscription Type | Monthly Downloads | Users | Monthly Fee | Bonus |
|---|
| Standard | 50 | 1 | $75 | — | | Standard Plus | 300 | 1 | $150 | 100 bonus photos after one year | | Partner | 700 | 2 | $280 | Advanced notice of new photos | | Team | 700 | 3-5 | $310 | Free access to Rainbox* |
*Rainbox is MPS’s online software program that allows you to adjust the color and size of photos and combine multiple images into one. | | http://www.megaphotosearch.com HOME | SEARCH | NEWS | SUBSCRIBE | CONTACT
Mega Photo Search - New Subscriber
Name: Dane Mullins
Company (if applicable): Bellin Publishing
E-mail Address: dmullins@bellin-publ.com
Daytime Phone Number: 469-555-0172
Billing Address: 975 Marion Avenue, Cambridge, MA 02142
Billing details: $25 sign-up fee + $310 monthly fee
Billed to credit card ending in 5539. Recurring charges will be made to this card monthly.
Thank you for choosing Mega Photo Search. As a welcome gift, we are offering a free e-book that gives you tips on how to search our collection efficiently. Click here to download it. | 181. What is the main purpose of the information in the Web page?
182. What is indicated about MPS?
183. What is mentioned about subscriptions in the Web page?
184. What is implied about Mr. Mullins?
185. According to the online form, what is available in a downloadable file?
Questions 186-190 refer to the following article, schedule, and flyer. | Laredo Community Festival Returns
LAREDO (May 5)—The Laredo Community Festival (LCF), which has been growing in popularity, is scheduled to return this summer, from June 27 to June 28 at Roland Park. In addition to the usual booths from local restaurants and retail businesses, this year there will be a section for charities to raise money and promote their work.
Event planner Anita Gutierrez confirmed that feedback from Laredo residents prompted the change. “This is an opportunity for us to support the less fortunate members of our community,” said Ms. Gutierrez, who will take photos during the opening ceremony and speak at the start of the Laredo Live episode being filmed at the festival.
Registration for all booths runs until June 1, and a number of groups have already signed up. One is Coffee-B, a charity devoted to supporting low-income people in coffee-growing regions. Along with its signature coffee drinks, Coffee-B has created a special drink—an espresso topped with honeycomb—that will be sold exclusively at its LCF booth. | | Laredo Community Festival Special Events
Saturday, June 27
The Laredo Community Festival (LCF) celebrates our people and our passions. In addition to browsing the 200+ booths, don’t miss these special events on the main stage:
10:00 A.M. Opening Ceremony
Featuring the mayor and city council members
1:00 P.M. Laredo Spoken Word Contest
Contestants of all ages share poems, short stories, and speeches
2:30 P.M. Filming of Laredo Live
Hour-long television program hosted by Tracy Ratcliff, with special guests from the area
7:00 P.M. Battle of the Bands
Local musicians show their talents in this free outdoor concert | | Get Buzzing with Coffee-B!
Coffee-B is a charity that teaches people in coffee-growing regions how to raise bees as a source of income. Bees, which pollinate coffee flowers, are the perfect complement to coffee. The honey and wax they produce create a steady source of income for beekeepers in a way that doesn’t require land ownership.
Check out our booth at the Laredo Community Festival at Roland Park. We’ll be raising money by selling the Honey Dream, a coffee-flavored milkshake with a twist of honey; the Sweet Shot, a freshly-brewed espresso with real honeycomb on top; the Buzzy Bomb, a double espresso with cinnamon and beeswax stirring stick; and the Caffeine Cooler, an iced coffee that can be infused with a variety of flavored syrups. | 186. According to the article, what will be different about this year’s LCF?
187. In the article, the word “prompted” in paragraph 2, is closest in meaning to
188. When will Ms. Gutierrez give a talk on June 27?
189. Which drink will only be available at LCF?
190. What is mentioned in the flyer about beekeepers?
Questions 191-195 refer to the following Web pages and customer review. | http://www.vivabotanicalgardens.com/customer_feedback Viva Botanical Gardens Customer Feedback
← Previous Posts | Posted Today
As an avid gardener, I was looking forward to seeing the wide variety of flowers and plants at Viva Botanical Gardens. The admission fee is quite reasonable, as you can spend an entire day exploring the exhibits. However, it is a challenge to reach the gardens from the city center. There are no public buses or trains, and the taxi fares are very expensive. I spoke to the manager, who was very friendly, and suggested that he hire a transportation service that was used by another tourist site I had gone to earlier in my trip. I hope he takes this advice into consideration.
-Christina Saunders, July 18
I’m not sure that I would recommend this attraction to others. The admission fee is very expensive, and it’s hard to get to unless you have your own car. Very inconvenient! Next time, I’ll skip this site and visit the Amherst Nature Reserve instead.
-Venkata Thakur, July 18 | | https://hi-pointshuttles.com HOME | TESTIMONIALS | REQUEST A QUOTE | ABOUT | CONTACT
Hi-Point Shuttles Keeps Your Customers Moving!
Is your business off the beaten path? Hi-Point Shuttles can transport customers to and from your site at economical prices. We have had zero collisions and zero roadway incidents in the past ten years, and all of our drivers have been operating shuttle buses for at least five years, more than double the industry average.
Click here to request a quote for the following packages:
- Standard: A one-time shuttle for events such as employee retreats, school outings, and family gatherings.
- Business Light: Shuttle runs twice a day (morning and early evening) between the downtown area and your site. Perfect for small inns whose guests want to get into the city for sightseeing.
- Business Standard: Operating routes once per hour on weekdays or daily on weekends to keep customers moving to your business at regular intervals.
- Business Elite: Maximize the flow of customers with shuttles from two sites departing every half hour. | | Hi-Point Shuttles
Customer Review Form
Name: Dave Bates
Details: Viva Botanical Gardens Manager
Overall rating: 5/5
Comments: One of my customers recommended Hi-Point Shuttles after using it to visit a textile factory, and I’m so glad I gave the company a chance. My customers love the hourly shuttle option, and this has brought a lot of business to my site. The estimates of the journey time have a high degree of accuracy, and the shuttles are comfortable.
May we post your review on our Web site? ☑ Yes ☐ No | 191. In the first Web page, what issue with Viva Botanical Gardens do both posters mention?
192. What is NOT indicated about Hi-Point Shuttles?
193. What did Ms. Saunders most likely visit before Viva Botanical Gardens?
194. Which service package did Mr. Bates most likely purchase?
195. In the customer review, the word “degree” in paragraph 1, is closest in meaning to
Questions 196-200 refer to the following information, letter, and voucher. | Q-Rewards — Shop your way to savings!
Quincy Supermarket is pleased to introduce its new loyalty program—Q-Rewards. Join this program to earn one point for every dollar you spend at Quincy Supermarket and one point for every two dollars you spend at any of the businesses in our partner network. Enroll in the program at www.quincysupermarket.com/qrewards, and you’ll instantly be issued a temporary card by e-mail, with a physical card following later in the mail. New members can get a bonus of 300 points just for signing up, and we’ll also send you a voucher for $5 if you register to receive our monthly newsletter and other occasional store offers by e-mail. Once you are enrolled in the program, you will automatically be sent a $10 voucher every time your account reaches 1,000 points.
To earn points, simply present your Q-Rewards card at the time of checkout. You can also download the Q-Rewards smartphone application, which allows you to claim your points by scanning a store receipt within 48 hours of its issuance. Sign up today and watch the points pile up! | | Carol Faulk
1607 Wescam Avenue
Grofflan, OH 45231
Dear Ms. Faulk,
Thank you for signing up for our Q-Rewards program. Please find enclosed your Q-Rewards card, as well as the $5 voucher that you are entitled to. This voucher can be used at any Quincy Supermarket store as well as online at www.quincysupermarket.com. Please treat it as you would treat cash of equivalent value, as we will not be able to issue you a new voucher if you misplace this one.
Don’t forget to check out the newest brands in our product lineup:
• Plincus cleaning products: countertop cleaner, glass cleaner, and wood polish
• Vispant gourmet cheeses: the finest cheeses imported from France
• Lankdon juices: cranberry, apple, and grape varieties in 355ml bottles
• Charking daily vitamin supplements: separate formulas for adults and children
We hope to see you soon at Quincy Supermarket!
Sincerely,
Todd Hampton
Customer Service, The Q-Rewards Team | | $5 Quincy Supermarket $5
This voucher is valid for FIVE DOLLARS off at Quincy Supermarket.
Please note that the purchase must exceed five dollars, and no change will be given. Not valid for home appliances or beverages. See reverse side for further terms and conditions. | 196. What is true about the Q-Rewards program?
197. What did Ms. Faulk most likely do?
198. What is suggested about Quincy Supermarket?
199. What does Mr. Hampton warn Ms. Faulk about?
200. Which brand’s products cannot be purchased with the voucher?
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